# Popups Randomly Become Unscrollable

**URL:** <https://forum.bubble.io/t/popups-randomly-become-unscrollable/66612>\
**Category:** Bugs\
**Created:** [September 11, 2019, 3:06pm UTC](https://forum.bubble.io/t/popups-randomly-become-unscrollable/66612 "2019-09-11T15:06:10Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![antony](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/antony/32/19446_2.png) [@antony](https://forum.bubble.io/u/antony)\
**Post date:** [September 11, 2019, 3:06pm UTC](https://forum.bubble.io/t/popups-randomly-become-unscrollable/66612/1 "2019-09-11T15:06:10Z")

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Hey everyone…

I’m suddenly finding that various popup windows in my app randomly become unscrollable while the app is being used. It is happening on multiple computers using different Windows OS in Chrome.

Does anyone else have this problem? This must be a bug…?

Best wishes,  
Antony.

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**Author:** ![antony](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/antony/32/19446_2.png) [@antony](https://forum.bubble.io/u/antony)\
**Post date:** [September 12, 2019, 1:53pm UTC](https://forum.bubble.io/t/popups-randomly-become-unscrollable/66612/2 "2019-09-12T13:53:29Z")

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I’m surprised no one else has seen this bug… it has been reported and verified as bug #7426.

If you have a popup based app, I’d really recommend checking out if you have the same issue.

@neerja, this is a high priority as it is rendering my app pretty useless without constant refreshing of the web page… could you give me an idea when it will be fixed please?

Thanks,  
Antony.

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**Author:** ![AliFarahat](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/alifarahat/32/189604_2.png) [@AliFarahat](https://forum.bubble.io/u/AliFarahat)\
**Post date:** [September 12, 2019, 2:46pm UTC](https://forum.bubble.io/t/popups-randomly-become-unscrollable/66612/3 "2019-09-12T14:46:15Z")

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Just an idea here which I did not test yet. But can’t you force the pop-up to have a scroll bar using CSS. I know it’s not a fix but till the bug is resolved.

The way I would try this is by adding an ID attribute to 5he pop-up and then add a header on the page to use the CSS for that pop-up

So it would look something like this  
  
#idofthepopup{  
Overflow-x: auto;  
}

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**Author:** ![zachwhitt](https://avatars.discourse-cdn.com/v4/letter/z/b19c9b/32.png) [@zachwhitt](https://forum.bubble.io/u/zachwhitt)\
**Post date:** [September 15, 2019, 9:09pm UTC](https://forum.bubble.io/t/popups-randomly-become-unscrollable/66612/4 "2019-09-15T21:09:06Z")

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I’m seeing a similar issue I posted about [here](http://forum.bubble.io/t/not-able-to-scroll-page/66928) before seeing your post. I’m finding this happen on entire pages, not just popups. Requires refresh for the scroll bar to show up.

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**Author:** ![jennifervasilenko](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/jennifervasilenko/32/54449_2.png) [@jennifervasilenko](https://forum.bubble.io/u/jennifervasilenko)\
**Post date:** [September 16, 2019, 5:15am UTC](https://forum.bubble.io/t/popups-randomly-become-unscrollable/66612/5 "2019-09-16T05:15:21Z")

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Yes, I also encountered the same problem  
The whole page does not scroll, after calling the popup

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**Author:** ![gaffneyantonio](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/gaffneyantonio/32/35409_2.png) [@gaffneyantonio](https://forum.bubble.io/u/gaffneyantonio)\
**Post date:** [September 16, 2019, 2:18pm UTC](https://forum.bubble.io/t/popups-randomly-become-unscrollable/66612/6 "2019-09-16T14:18:55Z")

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I’m experiencing this as well.

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**Author:** ![emmanuel](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/emmanuel/32/27657_2.png) [@emmanuel](https://forum.bubble.io/u/emmanuel)\
**Post date:** [September 16, 2019, 2:42pm UTC](https://forum.bubble.io/t/popups-randomly-become-unscrollable/66612/7 "2019-09-16T14:42:08Z")

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We’re looking into this right now, sorry about this. We should have a fix in the coming hour or two.

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**Author:** ![antony](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/antony/32/19446_2.png) [@antony](https://forum.bubble.io/u/antony)\
**Post date:** [September 16, 2019, 3:01pm UTC](https://forum.bubble.io/t/popups-randomly-become-unscrollable/66612/8 "2019-09-16T15:01:38Z")

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Thank you @emmanuel.

Please can you put in place a system where we can flag these app breaking bugs?

Maybe a Forum category along the lines of “Serious Bugs”, which Bubble then watches very closely? This bug is app breaking and I have waited 6 days for a response… it is very hard to support our customers when we don’t know how or when a fix to an app breaking bug is coming…

Thanks @emmanuel!  
Antony.

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**Author:** ![system](https://us1.discourse-cdn.com/bubble/original/3X/2/8/2847faa74692c2ffa5d939d3dc3724cdd060d247.png) [@system](https://forum.bubble.io/u/system)\
**Post date:** [September 25, 2019, 3:06pm UTC](https://forum.bubble.io/t/popups-randomly-become-unscrollable/66612/9 "2019-09-25T15:06:11Z")

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Closed on September 25, 2019, 3:06pm UTC

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