Problem 2/3 - unclickable link not reversing when condition is true

eru · 2025-02-13T15:10:14.782Z

I have a series of steps as part of onboarding using a link to move the user to the next page.

I’ve done the following:

Set a a condition making the link unclickable if toggles aren’t toggled
Setting a reverse condition doesn’t work so when the toggles are toggled, the link still remains unclickable. I also tried adding it as a workflow but it still doesn’t work

What condition and / or workflow do I need to add to make the link clickable when the toggles are toggled?

hi.luisacosta · 2025-02-13T15:58:45.720Z

On the element for the link, set the default condition to This element isn’t clickable

Now add a condition for when it CAN be clicked, for example:
When Toggle A is checked( “toggled”) ; this element isn’t clickable (now it can be clicked)

eru · 2025-02-13T22:43:12.041Z

Hmmm, on one page the default condition works but not on the other. The second condition isn’t working.

Screenshot 2025-02-13 at 22.42.12676×1046 56.2 KB

rpetribu · 2025-02-13T22:55:21.912Z

Can you elaborate more?
What do you mean by “the second condition isn’t working”?
The condition “When this link isn’t clickable”?
If the default condition isn’t working is because you have something going on that is changing it. Maybe some workflow?

eru · 2025-02-14T14:12:09.261Z

hi.luisacosta:

When Toggle A is checked( “toggled”) ; this element isn’t clickable (now it can be clicked)

When Toggle A is checked( “toggled”) ; this element isn’t clickable (now it can be clicked)

Blockquote

This isn’t working.

The only workflows relating to any elements are set for when the pop up opens, the icon closing the pop up, the button on the pop and when the toggle is toggled (the rest of the conditions and workflows are at the reusable element level).

The only conditions set are responsiveness specific.

hi.luisacosta · 2025-02-14T14:35:08.308Z

If you are working with a reusable element (you didn’t add this to the original post), then things are different and more complicated.

Inside the Reusable Element (RUE) you can create a custom event (CE) that is called CE_ToggleYes or CE_ToggleNo.

Now from outside of the RUE, you can use a workflow step called “trigger custom event from a reusable element” and select the proper element / workflow.

This might help you but I have a very limited idea of what you are building and all the dependencies. If you provide more screenshots or a link to the editor we can help you better.

system · 2025-04-24T15:10:30.210Z

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