# Problem to access my online'bubbles app, why?

**URL:** <https://forum.bubble.io/t/problem-to-access-my-onlinebubbles-app-why/220942>\
**Category:** Need help\
**Created:** [August 21, 2022, 12:16pm UTC](https://forum.bubble.io/t/problem-to-access-my-onlinebubbles-app-why/220942 "2022-08-21T12:16:09Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![cichocki.nicolas](https://avatars.discourse-cdn.com/v4/letter/c/d6d6ee/32.png) [@cichocki.nicolas](https://forum.bubble.io/u/cichocki.nicolas)\
**Post date:** [August 21, 2022, 12:16pm UTC](https://forum.bubble.io/t/problem-to-access-my-onlinebubbles-app-why/220942/1 "2022-08-21T12:16:09Z")

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Dear All,  
I m new on this platform. I want to try an idea via an app I want to build for.  
I did start but after 2 days I was not able anymore to access to my app. why ?

this is the adress that the platform want me to go when I click on my app link :

> **[Bubble Editor - Vinoboarders](https://bubble.io/page?id=vinoboarders&tab=tabs-1)**
>
> Build stuff without code and launch a startup without a tech-cofounder! Bubble is a visual programing language. Instead of typing code, use a visual editor to build applications.

but then thepage is …blank. I can’t do antyhting. I waited few minutes, thinking that was an update but it is not.

Thank you in advance for helping me on this point.

Best regards,

Nicolas

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**Author:** ![mikeloc](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/mikeloc/32/93001_2.png) [@mikeloc](https://forum.bubble.io/u/mikeloc)\
**Post date:** [August 21, 2022, 12:21pm UTC](https://forum.bubble.io/t/problem-to-access-my-onlinebubbles-app-why/220942/2 "2022-08-21T12:21:47Z")

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Hi there, @cichocki.nicolas… we can’t access your editor via the link you included, but if you are having trouble accessing your app, your best bet is to submit a [bug report](https://bubble.io/support/report) and let Bubble take a look. Oh, and if you haven’t tried clearing your cache and re-launching your editor, you should give that a shot, too.

Best…  
Mike

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**Author:** ![cichocki.nicolas](https://avatars.discourse-cdn.com/v4/letter/c/d6d6ee/32.png) [@cichocki.nicolas](https://forum.bubble.io/u/cichocki.nicolas)\
**Post date:** [August 21, 2022, 12:26pm UTC](https://forum.bubble.io/t/problem-to-access-my-onlinebubbles-app-why/220942/3 "2022-08-21T12:26:41Z")

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Dear Mike,  
thanks for the answer. I m reporting a bug because the relaunching did not work !

All the best to you,

Nicolas

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**Author:** ![system](https://us1.discourse-cdn.com/bubble/original/3X/2/8/2847faa74692c2ffa5d939d3dc3724cdd060d247.png) [@system](https://forum.bubble.io/u/system)\
**Post date:** [October 30, 2022, 12:16pm UTC](https://forum.bubble.io/t/problem-to-access-my-onlinebubbles-app-why/220942/4 "2022-10-30T12:16:58Z")

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Closed on October 30, 2022, 12:16pm UTC

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