Hi i need help with the backend workflow api with Loops.so. The workflow iam facing problem is password reset.
Iam not using default sendgrid workflow as iam using loops.so for transactional mails.
Problem iam facing is that this api workflow is not working in live environment .
Created a token to create step 1
Need help from community on identifying the problem.
The trigger of the workflow is from the frontend , log in - forgot password
My all workflows on frontend i.e welcome mail, plan enquiry all are working and loops.so is sending mail but this workflow in backend is not working.
Any help will be appreciated.