Problem with multi file uploader

Need help
1

Hello everybody,

I am new on Bubble, trying to develop my first app and I have an issue with the multi file uploader. It works great with Chrome but not with Safari. Usually, when I have an issue, I am using the IA agent which is really helpful. But here, I tried everything with no results :S.

Basically, with Safari, I can’t click on the multi file uploader (bubble plug in). I tried to bring it to front; place it out of a group, making sure it’s enabled, …

It really seems that this plug-in is not supported by Safari (mine is Monterrey 12, 6. 5 & safari 16.4.1).

Does anyone have the same issue? Is there any solution?

Pretty sure the issue is due to my basic level on Bubble, but best way to learn is asking questions and checking forums.

Thank you!

1 Like
2

Problem is not about you, we all been telling Bubble staff that Bubble native elements is not suitable for a beginner.

Anyways, solution is you use “betteruploader” plugin. And never use Bubble built plugins other than serverside ones.

And make sure you report this to @fede.bubble and as a bug report, make sure they hear you as a beginner having hard time.

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3

Hey! This is actually a known issue, Bubble’s built-in multi-file uploader can be a bit buggy on Safari, especially on older macOS versions. It’s not you. Safari has stricter file-input handling, so the element sometimes doesn’t respond to clicks.
A couple things you can try:
Make sure the uploader isn’t inside a group with “clicks disabled” or a floating group overlapping it (Safari is picky about layering).
Try the standard file uploader as a test, if that works, it’s likely the multi-file uploader’s Safari limitations.
Some people switch to a third-party uploader plugin because it handles Safari better.
If nothing fixes it, it’s probably just a Safari compatibility issue, not your Bubble setup. You’re definitely on the right track by testing and asking, this one gets a lot of people.

4

Alright! Thank you so much for your quick feedback. I just opened my app using the 2021 MacBook Air of my friend, and it works great on Safari. So yes, it has to be my old macOS version. Thank you!

5

Well noted, thank you for your quick answer. Will do!

1 Like
6

Good luck with your builds, let us know how it goes. I did share your post with the team internally so they are aware