Project Help: Building an AI-Powered Virtual Secretary App in Bubble

Hi Bubble community! I’m working on building an AI-powered virtual secretary app using Bubble, and I’d love some guidance from the pros here.

The goal is to help small businesses — starting with massage therapists — automate their customer communication through phone calls, bookings, and messages.

:wrench: Here’s what the app should do:
Simulate a phone conversation (starting with a chat-based version in Bubble, then expanding to real phone calls using Twilio)

Collect caller info like name, service requested, and time

Book appointments by integrating Google Calendar or Calendly

Take and store messages when no booking happens

Send automatic confirmations/reminders via SMS or email (Twilio or SendGrid)

Display all activity in a clean dashboard (appointments, messages, logs)

:footprints: Current Stage:
Just started building in Bubble (using a chat-style conversation as the first prototype)

Next steps: connect Twilio, set up database to store message logs, and build admin dashboard

:handshake: What I’m looking for:
Best practices for building the step-by-step logic flow

How to structure the database for clients, calls, and messages

How to set up Twilio for incoming calls & SMS through Bubble

Tips for creating a polished dashboard UI

Any advice, examples, plugins, or templates would be a huge help!
Thanks in advance :raising_hands:

— Thomas
(username: thomasgronek)