I think it’s all a personal choice.
However, having worked with Uber, I can tell you they have a PWA that does quite well.
WhatsApp, Spotify, Tinder, Starbucks, and the list goes on also have a PWA.
I have heard the argument that if you don’t have your app in the app store you aren’t really considered legit…
but out of the about 4 million apps in the app stores, only about 0.5% are even successful.
I obviously don’t have anything against apps, but I think having both can be important.
I definitely wouldn’t list PWAs as being subpar.
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