Quick Reply Button

spali · 2022-10-29T14:31:12.152Z

I build a messenger service (looks like whatsapp). My users use the service to answer questions from their clients. Therefore, I added a multiline input field and a send button.

Now, I would like to give my users the option to press a quick reply button that has a predefined value (as a data field in DB) behind it. If the button is pressed the value of this data field is send to the multiline input field.

An example would be a “booking” quick reply button that has a booking confirmation text ready. So users do not need to type each confirmation from scratch.

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mikeloc · 2022-10-29T14:36:22.575Z

Hi there, @spali… if I was doing what you described, I would likely use an option set to define the quick reply options. I would show those options in a repeating group, and when one of the options is clicked, I would set a custom state (text) to the option set’s display. Finally, I would have the initial content of the multiline input set to the custom state’s value, and at that point, you should be good to go.

Hope this helps.

Best…
Mike

spali · 2022-10-29T14:49:29.389Z

Hi @mikeloc

cool to have you reply to my question. Thx.

do I need to do this over a repeating group? I there no option to send data (from DB data field) to an input field via a normal button? If so I do it that way.

thx lots

mikeloc · 2022-10-29T15:01:45.867Z

You can put a button in a repeating group, and you can have the repeating group’s data source get values from a field in a data type instead of using an option set. The concept I described is still the same, though.