# Removing bubbleapps.io domain

**URL:** <https://forum.bubble.io/t/removing-bubbleapps-io-domain/99576>\
**Category:** Questions\
**Created:** [June 30, 2020, 7:12am UTC](https://forum.bubble.io/t/removing-bubbleapps-io-domain/99576 "2020-06-30T07:12:01Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![alexcooney5](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/alexcooney5/32/206227_2.png) [@alexcooney5](https://forum.bubble.io/u/alexcooney5)\
**Post date:** [June 30, 2020, 7:12am UTC](https://forum.bubble.io/t/removing-bubbleapps-io-domain/99576/1 "2020-06-30T07:12:01Z")

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Hello,

I’ve moved [my app](https://stringtheories.ie/) over to a custom domain. However, the [bubbleapps domain](https://stringtheoriesv2.bubbleapps.io/) still brings users the app which I don’t want.

Anyone have any idea how I get rid of the bubbleapps domain? 😃

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**Author:** ![simon7](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/simon7/32/46991_2.png) [@simon7](https://forum.bubble.io/u/simon7)\
**Post date:** [June 30, 2020, 7:25am UTC](https://forum.bubble.io/t/removing-bubbleapps-io-domain/99576/2 "2020-06-30T07:25:49Z")

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Works here - maybe just a cache issue from your browser. What happens if you go incognito?

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**Author:** ![alexcooney5](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/alexcooney5/32/206227_2.png) [@alexcooney5](https://forum.bubble.io/u/alexcooney5)\
**Post date:** [June 30, 2020, 1:53pm UTC](https://forum.bubble.io/t/removing-bubbleapps-io-domain/99576/3 "2020-06-30T13:53:32Z")

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Weird. I can still get onto the [bubbleapps.io](http://bubbleapps.io) domain from incognito and other browsers.

I guess as long as nobody else can it’s no biggie though!

Thanks @simon7 🙂

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**Author:** ![Play\_StationJr](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/play_stationjr/32/39299_2.png) [@Play\_StationJr](https://forum.bubble.io/u/Play_StationJr)\
**Post date:** [June 30, 2020, 3:04pm UTC](https://forum.bubble.io/t/removing-bubbleapps-io-domain/99576/4 "2020-06-30T15:04:35Z")

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Hey there @alexcooney5, please be aware that it may take a bit for your app to fully transfer into your custom domain. I had some people say it may take up to a day or so less, so don’t worry. 👍

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**Author:** ![johnny](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/johnny/32/203020_2.png) [@johnny](https://forum.bubble.io/u/johnny)\
**Post date:** [July 1, 2020, 1:50am UTC](https://forum.bubble.io/t/removing-bubbleapps-io-domain/99576/5 "2020-07-01T01:50:19Z")

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Hey @alexcooney5,

I hope you are doing well!

Have you clicked the checkbox that states, “Redirect all requests to the domain (instead of [XXXXX.bubbleapps.io](http://XXXXX.bubbleapps.io))?”

What this means is that if a user loads onto your [bubbleapps.io](http://bubbleapps.io) domain it will automatically redirect them and bring them to the page where your domain is loaded.

Let me know if this helped or what the solution by liking/marking it as the solution!

Let me know if you have any questions or need more help!

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**Author:** ![alexcooney5](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/alexcooney5/32/206227_2.png) [@alexcooney5](https://forum.bubble.io/u/alexcooney5)\
**Post date:** [July 1, 2020, 7:19am UTC](https://forum.bubble.io/t/removing-bubbleapps-io-domain/99576/6 "2020-07-01T07:19:31Z")

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Thanks @johnny! That’s something very obvious I should have done but did not 🙂

Unfortunately still no joy…is it possibly to do with the fact that I do not have Sendgrid setup? Would have thought that would be a different issue entirely…

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**Author:** ![johnny](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/johnny/32/203020_2.png) [@johnny](https://forum.bubble.io/u/johnny)\
**Post date:** [July 1, 2020, 2:33pm UTC](https://forum.bubble.io/t/removing-bubbleapps-io-domain/99576/7 "2020-07-01T14:33:22Z")

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Usually after you click that checkbox it takes up to 24 hours. If it doesn’t resolve yourself contact support at [Contact | Bubble](https://bubble.io/contact)

Usually @eve answers

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**Author:** ![alexcooney5](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/alexcooney5/32/206227_2.png) [@alexcooney5](https://forum.bubble.io/u/alexcooney5)\
**Post date:** [July 2, 2020, 2:16pm UTC](https://forum.bubble.io/t/removing-bubbleapps-io-domain/99576/8 "2020-07-02T14:16:47Z")

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All good now, thanks @johnny 🙂
