Removing bubbleapps.io domain

alexcooney5 · 2020-06-30T07:12:01.738Z

Hello,

I’ve moved my app over to a custom domain. However, the bubbleapps domain still brings users the app which I don’t want.

Anyone have any idea how I get rid of the bubbleapps domain?

simon7 · 2020-06-30T07:25:49.863Z

Works here - maybe just a cache issue from your browser. What happens if you go incognito?

alexcooney5 · 2020-06-30T13:53:32.567Z

Weird. I can still get onto the bubbleapps.io domain from incognito and other browsers.

I guess as long as nobody else can it’s no biggie though!

Thanks @simon7

Play_StationJr · 2020-06-30T15:04:35.471Z

Hey there @alexcooney5, please be aware that it may take a bit for your app to fully transfer into your custom domain. I had some people say it may take up to a day or so less, so don’t worry.

johnny · 2020-07-01T01:50:19.365Z

Hey @alexcooney5,

I hope you are doing well!

Have you clicked the checkbox that states, “Redirect all requests to the domain (instead of XXXXX.bubbleapps.io)?”

What this means is that if a user loads onto your bubbleapps.io domain it will automatically redirect them and bring them to the page where your domain is loaded.

Let me know if this helped or what the solution by liking/marking it as the solution!

Let me know if you have any questions or need more help!

alexcooney5 · 2020-07-01T07:19:31.087Z

Thanks @johnny! That’s something very obvious I should have done but did not

Unfortunately still no joy…is it possibly to do with the fact that I do not have Sendgrid setup? Would have thought that would be a different issue entirely…

johnny · 2020-07-01T14:33:22.414Z

Usually after you click that checkbox it takes up to 24 hours. If it doesn’t resolve yourself contact support at Contact | Bubble

Usually @eve answers

alexcooney5 · 2020-07-02T14:16:47.869Z

All good now, thanks @johnny