Thank you for reaching out and sorry for the experience you have faced.
In order to help you with resolving the issue, we need to understand how exactly you configured the plugin and the Repeating Group
Would it be convenient to share more details related to the reported issue?
Namely: screenshots and/or screencasts of your setup - workflows, plugin settings, repeating groups (for the screencast recording, let me please suggest using the Loom tool).
Meanwhile, we will try to provide you with some examples of setup from our plugin’s demo page.
- You have to assign any unique id for the whole Repeating Group, that you want to convert (not for the text elements inside it) only if you would like to ignore a specific column from converting, you can assign a unique ID csv_ignored - which is the ID Attribute required to be used while opting out of a field from Repeating Group.
- Assign a different unique ID to a group, that contains header information.
- In the workflow action: Download CSV rg-to-csv A, complete the required fields.
Insert RG ID - should be the ID of your Repeating Group
Captions (group ID) - should be the ID of the header group. See the screenshots below.
Also if you are using the Repeating Group to CSV Plugin on the new responsive engine, please note that it will work only with the Fixed layout of the Repeating Group. For more information and examples please check the above in this forum thread: Repeating Group to CSV Download - New Plugin from Zeroqode - #50 by ZeroqodeSupport
Unfortunately, currently, the plugin is optimized to work on the old responsive engine and has not been updated to work on the new responsive engine, therefore some of the features might not work well on the updated Bubble’s engine. We are still awaiting a New plugin editor from Bubble that is compatible with the New responsive engine, and as soon as it is released, our team will start optimizing plugins for the New responsive
You can find more information regarding Bubble’s Plugin Editor & New Responsive Engine: Plugin Editor & New Responsive Engine [beta]
Zeroqode’s announcement regarding new responsive engine: New Responsive Engine for Plugins Announcement
We hope the above will be useful to you.
If you require any further information, please let us know.
Zeroqode Support Team.