Sendgrid Emails Show Blank

sanjuujosephh · 2020-05-03T22:48:07.442Z

Hey Guys,
I’m trying to send email confirmation mail by setting up sendgrid.
I use {{body}} earlier used <%body%>
{{subject}} earlier used <%subject%>

It doesn’t work. It shows blank
It doesn’t fill the content

sanjuujosephh · 2020-05-03T23:54:00.751Z

I have set it up using the settings of bubble, would you guys recommend using the sendgrid plugin?

What email platforms do you guys use with your Bubble app?
@joe5 @help @patricia @boston85719 @vladlarin @Nocodify

vladlarin · 2020-05-04T11:57:59.400Z

Hey Joseph!

Most probably, you did not set up your sendgrid template integration correctly.

The process is that you create a template, then set up the variables within your sendgrid template (all done within sendgrid dashboard), then send the dynamic values for those variables when you call a Sendgrid API.

Unless you really need to use the templates - you don’t actually need a plugin.
The standard, generic Sendgrid integration from bubble covers 90%+ of the scenarios you need to get started.

Templates come into play when you need extra beautiful designs for your emails.

Hope this helps

patricia · 2020-05-05T10:02:43.647Z

@vladlarin knows more about this than I do. My answer would have been the same. If you are happy with Bubble’s emails, and you can insert variables into them, then stick with that. If you want polished formatting then SendGrid is the way to go. But, I’ve never set SendGrid up myself, I’ve only used it when someone else set it up for me.

sanjuujosephh · 2020-05-05T22:17:03.128Z

@vladlarin @patricia
Thanks a lot for replying guys

Sendgid new interface is different compared to the old tutorials so it got confusing.
I had to make use of Legacy transactional templates instead of Dynamic.

Also, I didn’t know that I had to publish the site live after I added a new template.
That was weird though. It works now

chaostorm · 2020-06-02T01:04:50.130Z

@sanjuujosephh Have you figured this out? I have the same problem - I set up a template and verified it in Settings, but Bubble’s transactional emails (e.g. email verification, password reset) all show up empty.

sanjuujosephh · 2020-06-02T09:16:31.072Z

sanjuujosephh:

Legacy transactional templates instead of Dynamic.

Make use of Legacy transactional templates instead of Dynamic.
On body enter this <%body%>
On Subject enter this <%subject%>

This resolved it for me.

chaostorm · 2020-06-02T17:09:42.498Z

@sanjuujosephh Thank you so much, this has resolved it for me as well.

system · 2020-07-12T22:54:48.249Z

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