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Sendgrid missing Substitution tags

Hi,

I am using the Sendgrid plugin by @copilot

I pass through 2 parameters to the workflow that contains the SendGrid action. 99.9% of the time it works ok and it passes through all substitution tags to Sendgrid and the email looks great.

But .1% of the time, it seems to fail to send through the parameter and Sendgrid sends a partially blank email:

Any ideas?

Jeff

During the 0.1% are you sure there is any value in the data being passed through?