Setting up workflows/plugins - Bug?

rlslimited · 2022-11-30T10:52:39.427Z

No, no one here is asking for 100% uptime. Where did you see that? All we ask is that these issues doesn’t keep happening every few months. And if they are unable to do that much, at least have the necessary resources in place to better handle issues like this, which has become very common to Bubble users.

siddharth · 2022-11-30T10:52:59.130Z

It’s obvious; the rule that a software when created will eventually run into problems but there should be customer support which can even answer the questions of all the users. Considering the size and impact of bubble it should be there.

l.hartong · 2022-11-30T10:53:21.926Z

Well that might be true, it’s frustrating that the status page doesn’t show anything, implying Bubble will only be notified about this by us blowing up the forum.

That’s seems kind of unprofessional with over 1 M users.

keith · 2022-11-30T10:54:00.620Z

siddharth:

Considering the size and impact of bubble it should be there.

Bwahaha. You and a dozen other users. Sad trombone sound.

deeknee · 2022-11-30T10:54:24.607Z

Well I was assuming that the complaint of “This keeps happening every other month” is aligning with the expectation for everything to be consistently up. I agree with the support comment point though.

johnny · 2022-11-30T10:54:31.479Z

l.hartong:

it’s frustrating that the status page doesn’t show anything,

Many things don't work anymore! Mayday Bugs

The status page is mostly triggered by their automated systems. When there’s someone online then the status page is updated manually…

abc · 2022-11-30T10:55:16.083Z

l.hartong:

That’s seems kind of unprofessional with over 1 M users

Very true

rccanlas2 · 2022-11-30T10:56:23.310Z

I hope this gets fixes asap.
Meanwhile perfect chance to work on UI instead.
Bumpng this thread so it is on top

rosewaterbrands · 2022-11-30T10:56:50.677Z

nick27:

tells me they’re keeping a lid on it until they figure out exactl

Most tech companies actually do plan for this. They may not know the exact problem but they plan for the steps that need to be taken when something like this does happen. Step 1 : Inform your clients of the issue and provide reassurance that the issue is being attended two.

abc · 2022-11-30T10:57:05.353Z

PedroB:

we simply ask that someone who is working for that company, deigns to say, “Hey, buddy, we know, we’re working on it to fix it as soon as possible.”

Customer support is a thing which is a must.
Even a small size company has one 24*7

PedroB · 2022-11-30T10:57:21.714Z

deeknee:

Well I was assuming that the complaint of “This keeps happening every other month” is aligning with the expectation for everything to be consistently up.

Anything created by human beings fails sooner or later.

nick27 · 2022-11-30T10:57:27.666Z

They could easily put up a message anywhere in their site saying “We’re aware of the outage and are working to resolve it.”

The fact that it’s been ~4+ hours without hearing a peep from Bubble crazy to me. I mean, out of 1mm users, maybe it’s not impacting everyone, maybe it is, we literally have no way of knowing.

I like seeing all these people who just woke up hitting the forums like “Is this happening to anyone else?”

johnny · 2022-11-30T10:57:32.688Z

status.bubble.io

Issues with Main Bubble Cluster

Bubble's Status Page - Issues with Main Bubble Cluster.

The issue looks to have progressed

erika.fukuda.dn · 2022-11-30T10:57:58.652Z

Do we need to wait until 9am EST for Bubble to check the issue?

siddharth · 2022-11-30T10:58:14.643Z

Posted 1 minute ago. Nov 30, 2022 - 05:56 EST

johnny · 2022-11-30T10:58:19.240Z

Or whenever an engineer or someone checks their email and see this forum and or the support inbox blowing up

johnny · 2022-11-30T10:58:56.637Z

And that’s the automated system. I assume someone gets paged when that gets triggered?

siddharth · 2022-11-30T10:59:19.045Z

I think we will even we didn’t want to

gmaison · 2022-11-30T10:59:21.016Z

at least, the published apps work …
just checked on few apps and they work…

johnny · 2022-11-30T10:59:45.998Z

Right. If the production apps were broken that’d be a different story