# Sign Up User Slows Down Workflow Load Time By 9-10 Seconds

**URL:** <https://forum.bubble.io/t/sign-up-user-slows-down-workflow-load-time-by-9-10-seconds/66931>\
**Category:** Bugs\
**Created:** [September 14, 2019, 11:15pm UTC](https://forum.bubble.io/t/sign-up-user-slows-down-workflow-load-time-by-9-10-seconds/66931 "2019-09-14T23:15:19Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![garet.send](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/garet.send/32/40266_2.png) [@garet.send](https://forum.bubble.io/u/garet.send)\
**Post date:** [September 14, 2019, 11:15pm UTC](https://forum.bubble.io/t/sign-up-user-slows-down-workflow-load-time-by-9-10-seconds/66931/1 "2019-09-14T23:15:19Z")

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This is an interesting issue I am hoping to find a solution to.

- When I use the “Sign Up User” action at the beginning of my workflow the entire workflow loads in 12 seconds.
- When I remove the “Sign Up User” action from the workflow it loads in 1-2 seconds.
- When I place the “Sign Up User” at the end of the workflow it loads in less than 3 seconds.

I need to place the “Sign Up User” at the beginning of the workflow, but I do not understand why it is taking 12 seconds to load given the workflow loads in 1-2 second when I remove the “Sign Up User” action. Is this a bug? Are there anyways around this issue?

 ![image](https://us1.discourse-cdn.com/bubble/original/3X/5/4/546361cd8111f1be50fc4d2fa64701c4c3781bf6.png)

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**Author:** ![cowontherun](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/cowontherun/32/18211_2.png) [@cowontherun](https://forum.bubble.io/u/cowontherun)\
**Post date:** [September 14, 2019, 11:42pm UTC](https://forum.bubble.io/t/sign-up-user-slows-down-workflow-load-time-by-9-10-seconds/66931/2 "2019-09-14T23:42:32Z")

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Thanks for outlining your tests so clearly.

If the long workflow time is a problem on the front end for the User, you could separate out the workflows eg. workflow 1 is just ‘shows a thing’ and ‘sign up’. workflow 2 is the event ‘when this thing is true’ (eg. thing is visible), do workflow 2, and all the other stuff goes in to that workflow 2. Then while workflow 2 is running, distract the user on the front end with something else.

Am following, interested to see if there are any suggestions from other Bubblers.

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**Author:** ![garet.send](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/garet.send/32/40266_2.png) [@garet.send](https://forum.bubble.io/u/garet.send)\
**Post date:** [September 14, 2019, 11:47pm UTC](https://forum.bubble.io/t/sign-up-user-slows-down-workflow-load-time-by-9-10-seconds/66931/3 "2019-09-14T23:47:39Z")

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@cowontherun Thanks for the response. You will find this 4th test even more interesting.

I separated the workflow into 2 workflows. After the “Sign Up User” action is complete I schedule a custom event to run in .01 seconds that triggers the rest of the workflow from the previous screenshot. The entire workflow including the custom event runs in less than 2 seconds.

 ![image](https://us1.discourse-cdn.com/bubble/original/3X/1/0/105d14ef67e7835b0b805a3fe2c42bf9bb704d98.png)

 ![image](https://us1.discourse-cdn.com/bubble/original/3X/6/f/6fb381163e0ebc9d74a0613f19ffba191cf8df64.png)

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**Author:** ![cowontherun](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/cowontherun/32/18211_2.png) [@cowontherun](https://forum.bubble.io/u/cowontherun)\
**Post date:** [September 14, 2019, 11:51pm UTC](https://forum.bubble.io/t/sign-up-user-slows-down-workflow-load-time-by-9-10-seconds/66931/4 "2019-09-14T23:51:49Z")

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Well that’s valuable info! I edited my reply above to include a suggestion but looks like your schedule an event is the solution. Very interesting.

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**Author:** ![garet.send](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/garet.send/32/40266_2.png) [@garet.send](https://forum.bubble.io/u/garet.send)\
**Post date:** [September 14, 2019, 11:57pm UTC](https://forum.bubble.io/t/sign-up-user-slows-down-workflow-load-time-by-9-10-seconds/66931/5 "2019-09-14T23:57:00Z")

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Interesting that Bubble cannot handle putting the 2 together. I have workflows 4 times as long that do not have this run time issue. This has to be a bug.

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**Author:** ![emmanuel](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/emmanuel/32/27657_2.png) [@emmanuel](https://forum.bubble.io/u/emmanuel)\
**Post date:** [September 15, 2019, 2:15am UTC](https://forum.bubble.io/t/sign-up-user-slows-down-workflow-load-time-by-9-10-seconds/66931/6 "2019-09-15T02:15:54Z")

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Best would be a bug report for the slow situation with a reproduction case so that our team can look into it, there may be some inefficiency here.

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**Author:** ![garet.send](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/garet.send/32/40266_2.png) [@garet.send](https://forum.bubble.io/u/garet.send)\
**Post date:** [September 15, 2019, 2:25am UTC](https://forum.bubble.io/t/sign-up-user-slows-down-workflow-load-time-by-9-10-seconds/66931/7 "2019-09-15T02:25:19Z")

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Thanks, Emmanuel. I did submit this as a bug report. I put 12 hours in to trying to restructure my workflow and I have not found a fix (besides splitting up the sign up user action into a separate workflow). On a side not that may be related, I am continuously receiving this warning general error, as well. I submitted this report error code as a bug report.

 ![image](https://us1.discourse-cdn.com/bubble/original/3X/8/b/8bfe6ed21d0417725d195fb514919a0b31be02b3.png)

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**Author:** ![antony](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/antony/32/19446_2.png) [@antony](https://forum.bubble.io/u/antony)\
**Post date:** [September 15, 2019, 4:46am UTC](https://forum.bubble.io/t/sign-up-user-slows-down-workflow-load-time-by-9-10-seconds/66931/8 "2019-09-15T04:46:43Z")

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Guys, I have the same problem… but the delay time for the login is about 23 seconds!

I submitted it as bug #7042 but was told by support it wasn’t a bug. I’ve been on vacation since so not taken the time to argue my case.

@garet.send, thanks for all your research on this!

Best wishes,  
Antony.

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**Author:** ![system](https://us1.discourse-cdn.com/bubble/original/3X/2/8/2847faa74692c2ffa5d939d3dc3724cdd060d247.png) [@system](https://forum.bubble.io/u/system)\
**Post date:** [September 28, 2019, 11:15pm UTC](https://forum.bubble.io/t/sign-up-user-slows-down-workflow-load-time-by-9-10-seconds/66931/9 "2019-09-28T23:15:20Z")

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Closed on September 28, 2019, 11:15pm UTC

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