Some users not seeing an RG

[julianalert]

Hi everyone,

As a User of my App, I can invite collaborators in my team. These collaborators have access to some of the content I’m creating using the app.

I created a company page to display the info of my main user company.
I created an Update page to dusplay the info of the update (one of the content piece I want to share with collaborators)

I manage privacy through some Privacy rules. The thing is it’s working well:

• My collaborator can see the company page info
• My collaborators can see the update page with all the info related to the update

The issue I have is that one the company Page, the collaborators don’t see the list of Updates i’m displaying on the page.

They have a blank space (see the difference in the pictures) in the company page.

What collaborators see

What they shoudl see (what I see as the main user)

I can’t find the reason why for collaborators the RG List of Updates does not display

Here is my setup:

[Newed]

Take a look at the privacy rules.

[NoCodePete]

Definitely your privacy rules. Screenshots of your privacy rule setup would help to find the issue!

[julianalert]

[julianalert]

As a reminder, the Investors can see the Update content when they go to the Update page, they can see the company name on the company page etc…, so I think everything works well privacy wise but I may be wrong.

This is how I search for Updates for the RG group

[oliviercoolen]

As per your privacy rules, your investors are not permitted to search for updates. They can see the company name in your case, as that doesn’t require a search but is most likely an expression as current page company's name (no do a search for)

[julianalert]

Ok I see. Thanks for highlighting the issue! It makes sense now

Is there a way to solve this?

[julianalert]

For those interested, this helped me solve eberything: Rules that use "This Attendee's X's Y" can't grant search access right now - #10 by jsduncan98