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Spetial spanish cjaracters in CSV files

Good day to all! I have this problem: I am from Chile, and as you can imagine, I need some special characters in my download files, like “ñ” or “á”. When I downloaded data, the CSV file came with some weird characters, which can be converted to “á” or “ñ”, but what I want is for the CSV file to have those special characters directly from the application. Any ideas?

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