# Stripe isn't pulling in plans

**URL:** <https://forum.bubble.io/t/stripe-isnt-pulling-in-plans/95218>\
**Category:** APIs\
**Created:** [June 3, 2020, 10:58am UTC](https://forum.bubble.io/t/stripe-isnt-pulling-in-plans/95218 "2020-06-03T10:58:59Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![stephen7](https://avatars.discourse-cdn.com/v4/letter/s/ce7236/32.png) [@stephen7](https://forum.bubble.io/u/stephen7)\
**Post date:** [June 3, 2020, 10:58am UTC](https://forum.bubble.io/t/stripe-isnt-pulling-in-plans/95218/1 "2020-06-03T10:58:59Z")

</div>

I’m using the Stripe plugin with the Scriptly template by Zeroqode. I enter in both my test and production API keys; however, no plans are being pulled and I can’t figure out why. Any help here would be appreciated.

---

<div class="post-metadata">

**Author:** ![afterthoughtsystem](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/afterthoughtsystem/32/95007_2.png) [@afterthoughtsystem](https://forum.bubble.io/u/afterthoughtsystem)\
**Post date:** [June 3, 2020, 9:41pm UTC](https://forum.bubble.io/t/stripe-isnt-pulling-in-plans/95218/2 "2020-06-03T21:41:58Z")

</div>

Hey @stephen7,

Can you provide screenshots of the issue you are having? Which Stripe plugin are you using? The one by Bubble?

-Johnny

---

<div class="post-metadata">

**Author:** ![stephen7](https://avatars.discourse-cdn.com/v4/letter/s/ce7236/32.png) [@stephen7](https://forum.bubble.io/u/stephen7)\
**Post date:** [June 3, 2020, 11:56pm UTC](https://forum.bubble.io/t/stripe-isnt-pulling-in-plans/95218/3 "2020-06-03T23:56:16Z")

</div>

![image](https://us1.discourse-cdn.com/bubble/original/3X/7/a/7ab76ed79988c0fdf8799619058ee08dc595cdc5.png)

---

<div class="post-metadata">

**Author:** ![afterthoughtsystem](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/afterthoughtsystem/32/95007_2.png) [@afterthoughtsystem](https://forum.bubble.io/u/afterthoughtsystem)\
**Post date:** [June 4, 2020, 1:54am UTC](https://forum.bubble.io/t/stripe-isnt-pulling-in-plans/95218/4 "2020-06-04T01:54:49Z")

</div>

Hey @stephen7,

Are you using the subscription action? Once you do that if you are on the test version make sure to create test versions on the Stripe Dashboard, then just simply take the Subscription ID and put it into the Bubble action.

Hope this helped!

-Johnny

---

<div class="post-metadata">

**Author:** ![Nocodify](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/nocodify/32/104659_2.png) [@Nocodify](https://forum.bubble.io/u/Nocodify)\
**Post date:** [June 4, 2020, 3:28am UTC](https://forum.bubble.io/t/stripe-isnt-pulling-in-plans/95218/5 "2020-06-04T03:28:49Z")

</div>

Make sure you have both TEST and LIVE products in Stripe, and that they are the identical (referring to the plan name). I believe it’s the plan ID that needs to be the same.

Try it out and let me know.

Tal  
[nocodify.com](http://nocodify.com)

---

<div class="post-metadata">

**Author:** ![stephen7](https://avatars.discourse-cdn.com/v4/letter/s/ce7236/32.png) [@stephen7](https://forum.bubble.io/u/stephen7)\
**Post date:** [June 9, 2020, 12:24am UTC](https://forum.bubble.io/t/stripe-isnt-pulling-in-plans/95218/6 "2020-06-09T00:24:11Z")

</div>

What do you mean the plan name is identical? I don’t see a place to put the plan name.