Stripe.js and 3Ds Authorisation

Hi all, @copilot

We’re using Stripe.js specifically the Payment Intent Create and then Payment Intent Capture and for most payments, it works great. However, there are a few instances where the payment is not authorised and requires 3DS to authenticate.

How do we solve that? We’re using Stripe Connect as well for this implementation. It seems to get to this state in Stripe, but we’re never prompted to authenticate (either in mobile banking app or any popups).

Much appreciated any advice