# Stripe Self Service Portal plugin

**URL:** <https://forum.bubble.io/t/stripe-self-service-portal-plugin/120486>\
**Category:** Need help\
**Created:** [November 11, 2020, 6:22am UTC](https://forum.bubble.io/t/stripe-self-service-portal-plugin/120486 "2020-11-11T06:22:18Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![hacker](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/hacker/32/88281_2.png) [@hacker](https://forum.bubble.io/u/hacker)\
**Post date:** [November 11, 2020, 6:22am UTC](https://forum.bubble.io/t/stripe-self-service-portal-plugin/120486/1 "2020-11-11T06:22:18Z")

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Hi,

 ![apolo](https://us1.discourse-cdn.com/bubble/original/3X/7/9/79053a56660891bd12f7a4555308115e35790d24.jpeg)

This error appears when I try to go to the Stripe portal using the plugin. Does anyone knows why is this happening?

Thanks in advance 🙂 💻

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**Author:** ![Christophe\_HK](https://avatars.discourse-cdn.com/v4/letter/c/d78d45/32.png) [@Christophe\_HK](https://forum.bubble.io/u/Christophe_HK)\
**Post date:** [November 11, 2020, 7:55am UTC](https://forum.bubble.io/t/stripe-self-service-portal-plugin/120486/2 "2020-11-11T07:55:46Z")

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You’ve setup the customer portal in your Stripe test environment, not in your Stripe Live environment.

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<div class="post-metadata">

**Author:** ![hacker](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/hacker/32/88281_2.png) [@hacker](https://forum.bubble.io/u/hacker)\
**Post date:** [November 11, 2020, 10:08pm UTC](https://forum.bubble.io/t/stripe-self-service-portal-plugin/120486/3 "2020-11-11T22:08:40Z")

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Yes, that was the problem. Thanks

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**Author:** ![system](https://us1.discourse-cdn.com/bubble/original/3X/2/8/2847faa74692c2ffa5d939d3dc3724cdd060d247.png) [@system](https://forum.bubble.io/u/system)\
**Post date:** [January 20, 2021, 6:22am UTC](https://forum.bubble.io/t/stripe-self-service-portal-plugin/120486/4 "2021-01-20T06:22:19Z")

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Closed on January 20, 2021, 6:22am UTC

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