Subscription to Personal Plan ERROR

Hello,

I want to subscribe my app to the Personal Plan. However, I used a card with low limit and the card was declined. I decided to change the credit card, but I can’t. When I click on “Confirm change” the system tries to charge on the previous card and doesn’t allow me to set another card.

To sum it up: I can’t change the card I want to be charged on. And, in my case, this means I can’t purchase from Bubble at all, since the card I registered has no limit.

Very sorry you’re having this issue! Can you file a bug report for this case? We’ll need to look at your situation, and then the success team will be able to assist you.

Thanks!

1 Like

Thanks for the quick response, Emmanuel. I’ve just sent a bug report in the link you suggested.

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