Swim School In Need Of An ERP/CRM Solution

Dear all,

I am looking into guidance and building my knowledge as someone who has no experience in conception/development/execution of ERP & CRM solutions for a small swim school based in Hong Kong.

I have done some research into Bubble.io on the forum, YouTube and Google to try and get an understanding of the system, pros & cons as well as the capabilities. However, I always think it is best to ask around to get more opinions on the matter.

Swim School Background:
An SME family swim school business based in Hong Kong that has been offering 3 main programmes of swimming lessons and training for children, from professional swimming instructors and coaches (50 or so staff). Currently, there are over 4,000 active swimmers within the;
• Infant Aquatic Programme
• Learn To Swim Programme
• Competitive Programme

I am currently looking at prebuilt systems online that work for swim schools/health & fitness/club industries, I seem to find that they all have their pros and cons and in the end, they work to about 80% of what we need and have to work around the last 20% (UI for most of the swim school management systems seem very unintuitive or dated).

Based on the following requirements (found below) could someone with further knowledge in bubble.io, CRM & ERP solutions give me some advice on the topic. As well any agency that sees this and is interested in opening a discussion with me I am more than happy to have a conference call!

Brief Key Features Required/Project Scope:

  • Financials
    Taking Payments & Refunds
    Invoicing
    Credit

  • Student Skill Tracking
    Certificates
    Email Reporting

  • Scheduling
    Visual Scheduler
    Class Management
    Makeup Classes

  • Customers & Students
    Customer & Student Management
    Waiting Lists
    Attendance & History

  • Staff Management
    Staff Management & Remote Access
    Staff Qualifications
    Staff Remote Access

  • Messaging & Communications
    Emails
    Texting
    Automated Notifications

  • Customer Portal
    Online Class Registrations
    Online Bookings
    Online Payments

  • Reporting
    Statistics
    Financial Reporting
    Print Outs

  • IOS & Android APP
    Customers Login
    Account Management

Thank you in advance for any help or guidance in the matter! And apologies for the essay!
Chris

Hi @christopher.wrighty,

I would like to assist you please check your PM

Best regards
Kevin

I work in a similar space here with frontofficepro dot com, although it doesn’t cover all the needed features and we only operate in USD and CAD right now.

For the amount of features I hope you have a large budget for a custom build or are flexible on what to include. As we looked into just adding on SMS texting for a customer but the cost to send texts though something like Twilio didn’t make it worth it - if you sent just 4 texts per a month to your 4,000 swimmers, that would cost $120 per month with Twilio (US pricing, not sure about HK)

Have you checked out Active Network yet? It’s a large company in the sport camp space and has a lot of different products from various companies they’ve acquired. EZ facility is another large player in this space

Hi @christopher.wrighty

SparkDev is an experienced developers team who can help you with your app.

I’ve sent you PM with details, please check and write back to me.

Best regards,

Alexander

alexander@sparkdev.tech

Hey :wave: @christopher.wrighty

If you want to try to do this all on your own, let me know and I can try to coach you though it.

If you are just looking for an agency to build it for you, I can recommend https://www.ideable.co/ since I know they do good work.

If you are looking for some guidance/coaching, check out my site.

Hope you and your family are well. I was in Hong Kong a few years back. Really cool experience.

Hope that helps! :blush:

@j805 www.NoCodeMinute.com

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Hi Chris,
I am an experienced Bubble developer and I would be glad to work with you on this.
You can reach me on andrewjohnson56782@gmail.com
Best Wishes,
Andrew