Dear all,
I am looking into guidance and building my knowledge as someone who has no experience in conception/development/execution of ERP & CRM solutions for a small swim school based in Hong Kong.
I have done some research into Bubble.io on the forum, YouTube and Google to try and get an understanding of the system, pros & cons as well as the capabilities. However, I always think it is best to ask around to get more opinions on the matter.
Swim School Background:
An SME family swim school business based in Hong Kong that has been offering 3 main programmes of swimming lessons and training for children, from professional swimming instructors and coaches (50 or so staff). Currently, there are over 4,000 active swimmers within the;
• Infant Aquatic Programme
• Learn To Swim Programme
• Competitive Programme
I am currently looking at prebuilt systems online that work for swim schools/health & fitness/club industries, I seem to find that they all have their pros and cons and in the end, they work to about 80% of what we need and have to work around the last 20% (UI for most of the swim school management systems seem very unintuitive or dated).
Based on the following requirements (found below) could someone with further knowledge in bubble.io, CRM & ERP solutions give me some advice on the topic. As well any agency that sees this and is interested in opening a discussion with me I am more than happy to have a conference call!
Brief Key Features Required/Project Scope:
-
Financials
Taking Payments & Refunds
Invoicing
Credit -
Student Skill Tracking
Certificates
Email Reporting -
Scheduling
Visual Scheduler
Class Management
Makeup Classes -
Customers & Students
Customer & Student Management
Waiting Lists
Attendance & History -
Staff Management
Staff Management & Remote Access
Staff Qualifications
Staff Remote Access -
Messaging & Communications
Emails
Texting
Automated Notifications -
Customer Portal
Online Class Registrations
Online Bookings
Online Payments -
Reporting
Statistics
Financial Reporting
Print Outs -
IOS & Android APP
Customers Login
Account Management
Thank you in advance for any help or guidance in the matter! And apologies for the essay!
Chris