Systeme.io Webhook Failing to Connect to Bubble.io?

Hello Bubble Community,

In a nutshell, my webapp is an online English test.

I’m trying to have it so that only people who enter their email and make a purchase on systeme.io can be granted a ‘testcredit’ and have access to the test.

People who try to access the link without an email associated with a purchase from the systeme.io order form (purchasing a ‘testcredit’) will be sent to a separate ‘access denied’ page that i created on bubble.

The workflow sets this up logically with conditions giving two paths:

When the redirect page from the systeme.io order form is loaded > the test instructions appear if there is a ‘testcredit’ created for the email used on systeme.io OR the person with access to the link gets sent to an access denied page)

It’s a simple 3 step process:

  1. The customer makes a purchase on syteme.io (bubble associates a testcredit with their email address entered on systeme.io) and the customer is redirected from systeme.io to the ‘instructions’ page on bubble.

  2. After the instructions page, the customer is taken to a user_info page where they enter basic info (name, email address, phone number, etc.). The customer then clicks the start test button after entering their info (bubble deems the ‘testcredit’ as used and no longer valid once the customer presses the start test button).

  3. The customer takes the test and is directed through the next steps of the webapp.

The problem:

  • For some reason I can’t get the customer to be redirected to the correct page. Specifically, it appears that a ‘testcredit’ is never created in the first place for the purchaser on systeme.io when they purchase the test. The webhook on systeme.io is supposed to create a test credit, but it never does for some reason, it just takes the purchaser straight to the access denied page every time.

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After a purchase is made on systeme.io, there is a thank you page that has a raw html that redirects the user to the bubble web app. The code of the raw html is:

It would mean the world to me if someone could explain to me where I’m going wrong here and why this isn’t working.

Searching for answers on google and asking AI have not been very helpful so far.

Thank you!

You already post on that. Please don’t duplicate topics…

Hey, I can help you with it, ping me onnlinkedin or here , I will debug it and solve it, but I need you to get on a meet cal with me.

A post was merged into an existing topic: Critical Webhook Failure: Systeme.io POST request not triggering Backend Workflow (No Server Logs)