Too many redirects problem - GoDaddy

santanahugo752 · 2020-09-14T09:09:16.464Z

Hi all,

I have followed the different tutorials and I am still unable to stablish the connection between my domain (GoDaddy) and Bubble. It worked for a couple of hours, but now I am getting the following errors:

Firefox

The page isn’t redirecting properly

An error occurred during a connection to rankup.ai.
This problem can sometimes be caused by disabling or refusing to accept cookies.

Chrome

This page isn’t working

rankup.ai redirected you too many times.

Try clearing your cookies.

ERR_TOO_MANY_REDIRECTS

Here is my records configuration:

image1095×965 77.6 KB

eazycode · 2020-09-14T09:17:17.308Z

You have 3 different @ records, need to delete 3-th one

santanahugo752 · 2020-09-14T09:33:06.841Z

Thanks, this worked!

I had to remove the forward option in GoDaddy first. Otherwise, a template will be locking that A row ( no option to delete).

santanahugo752 · 2020-09-14T11:24:59.415Z

Actually, it did not work. Still getting the following error:

The page isn’t redirecting properly

An error occurred during a connection to rankup.ai.
This problem can sometimes be caused by disabling or refusing to accept cookies.

Here are my Records:

image1063×930 67.8 KB

I am also fowarding https:// requests to my URL.

eazycode · 2020-09-14T12:30:46.085Z

santanahugo752:

rankup.ai

Share your app please and what is saying under settings → domain/email

eazycode · 2020-09-14T12:36:24.832Z

Снимок экрана 2020-09-14 в 15.33.232080×1466 139 KB

You need only 2 records under godaddy
A @ ip
CNAME www @

Your ip can be found under settings → domain/email

santanahugo752 · 2020-09-14T12:50:33.377Z

This is how my settings look like (this is why I added those rows in GoDaddy):

image1642×287 50.5 KB

App is leadersio

eazycode · 2020-09-14T12:55:25.205Z

Leave only first A and wait till DNS will be updated - it will help
It can take up to 24 H

santanahugo752 · 2020-09-14T12:58:02.174Z

Should I also add CNAME www @?

eazycode · 2020-09-14T13:00:30.681Z

yes, it’s for redirection from www.yourdomain to yourdomain

santanahugo752 · 2020-09-15T07:38:57.563Z

I followed the instructions. Added A @ ip, cname www @ and activated forwarding to https and my domain.

I waited for more than 20 hours and now I keep getting the same problem of the redirects. I checked Godaddys Records and they added their own A @ Parked record automatically…

eazycode · 2020-09-18T09:36:10.608Z

@santanahugo752 very strange, did you tried to contact Godaddy support ? usually they respond quickly

deadpoetnsp · 2020-09-18T13:37:01.288Z

I recommend sticking to what Bubble gave you: 4 ANAME records, and no CNAME records. I have GoDaddy, and that’s the way I have it set up (no CNAME) and it works. You don’t need CNAME to redirect because that’s what the www and @ ANAME records accomplish.

santanahugo752 · 2020-09-29T15:32:00.161Z

This worked at the end. I did not include any CNAME and used the 4 A Names.

system · 2020-11-23T09:09:21.797Z

This topic was automatically closed after 70 days. New replies are no longer allowed.