Trigger Custom Event name not showing

[phrase9]

Hi all

I created a trigger custom event on the backend and gave it an event name

When I try to trigger that event in the workflow, the event name does not show in the trigger custom event name dropdown.

Any idea what the issue could be?

[rpetribu]

For backend workflow you will need to use the option “Schedule a backend workflow” (I think this is the name). Then the event should show up…

[phrase9]

Thanks but it also does not show up because it is a backened “trigger custom event” and not an API workflow

[rpetribu]

And if you call a backend workflow that calls the backend event? just thinking…

[phrase9]

lol I have no idea how to do that

[rpetribu]

Try this…

1. Create a backend workflow (ex.: MyWorkflow)
2. In its first step, add a “Trigger custom event” and point it to your backend event.
3. In your app, instead of try to trigger the event that is in backend, use the option to “Schedule a API workflow” and point it to the “MyWorkflow”

Tell me if worked!

[phrase9]

I followed these exact steps but when I create the “trigger custom event” for the new backend workflow, I encounter the same issue, the backend event name does not show in the dropdown menu.

[rpetribu]

Just tryed here… it worked…

Can you share a print?

[phrase9]

Thanks for your patience.

Ok I replicated what you did and achieved the same result. I figured out now the source of the confusion: What I am trying to trigger is not a custom event, but rather a “database trigger event”. (I still am unable to trigger it)

[rpetribu]

@phrase9

Thanks for your patience.

No problem dude!

So, the “database trigger event” runs automatically every time your database changes.
It is not “triggerable” manually…

Check here:

Trigger Event

Just to clarify, what you are trying to do with this trigger?

[phrase9]

aha, let me give this a read then, thanks

I am trying to create it that whenever a new thing is created (job order), a new unique ID is created. I am doing this by following the following instructions and images from another thread:

Blockquote in summary the solution is:

Lets say you want unique, sequential order numbers that increment by 1

1. Create a backend workflow that triggers on a new database trigger event (in my case an order)
2. Make changes to the order “order now” where it does a search for all orders that have a creation date less than or equal to “this orders creation date” (MAKE STATIC) count +1

That’s it!

Blockquote