# Twillo/SendGrid Denying Me An Account **URL:** \ **Category:** Questions\ **Created:** [March 23, 2024, 2:33pm UTC](https://forum.bubble.io/t/twillo-sendgrid-denying-me-an-account/313996 "2024-03-23T14:33:11Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![RobertBerger](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/robertberger/32/229100_2.png) [@RobertBerger](https://forum.bubble.io/u/RobertBerger)\ **Post date:** [March 23, 2024, 2:33pm UTC](https://forum.bubble.io/t/twillo-sendgrid-denying-me-an-account/313996/1 "2024-03-23T14:33:11Z")
Has anyone ever had an issue setting up a Twillo/SendGrid Account. I went through the process and got this email from them: _Hello,_ _We appreciate your interest in Twilio SendGrid and your efforts in completing our account creation process. After a thorough review, we regret to inform you that we are unable to proceed with activating your account at this time._ _Ensuring the security and integrity of our platform is our top priority, and our vetting process is designed to detect potential risks. While we understand the importance of transparency, we are not able to provide the specifics of our vetting process._ _We want to emphasize that our decision is based on stringent security measures and our commitment to the safety of all our users._ _Thank you for considering Twilio SendGrid._ _Consumer Trust Support_ _Twilio SendGrid_ I provided the normal email I use and my US cell phone number. ---
**Author:** ![georgecollier](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/georgecollier/32/182327_2.png) [@georgecollier](https://forum.bubble.io/u/georgecollier)\ **Post date:** [March 23, 2024, 2:50pm UTC](https://forum.bubble.io/t/twillo-sendgrid-denying-me-an-account/313996/2 "2024-03-23T14:50:37Z")
Did you perhaps signup while connected to a VPN or public network or something? That could be one factor that detects abuse. Pain in the ass though, hope you can get it resolved. Or maybe they’re doing you a favour, not having to use Sendgrid. ---
**Author:** ![RobertBerger](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/robertberger/32/229100_2.png) [@RobertBerger](https://forum.bubble.io/u/RobertBerger)\ **Post date:** [March 23, 2024, 2:58pm UTC](https://forum.bubble.io/t/twillo-sendgrid-denying-me-an-account/313996/3 "2024-03-23T14:58:56Z")
I went through the application process without the VPN on. I have Starlink, I don’t know if that would affect it. I have heard about Twillo on some of the tech podcasts that I listen to, and never have I heard anything positive said about the company! haha ---
**Author:** ![michaela62](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/michaela62/32/209867_2.png) [@michaela62](https://forum.bubble.io/u/michaela62)\ **Post date:** [March 23, 2024, 3:08pm UTC](https://forum.bubble.io/t/twillo-sendgrid-denying-me-an-account/313996/4 "2024-03-23T15:08:22Z")
Email marketing is a domain for Marketing companies, not for Spammers. And I’m not saying you are one. For those companies a single email even a domain based one is not enough. If you wish to do email marketing you can form a LTD. ---
**Author:** ![RobertBerger](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/robertberger/32/229100_2.png) [@RobertBerger](https://forum.bubble.io/u/RobertBerger)\ **Post date:** [March 23, 2024, 3:33pm UTC](https://forum.bubble.io/t/twillo-sendgrid-denying-me-an-account/313996/5 "2024-03-23T15:33:47Z")
I’m not doing any email marketing or spamming. I’m just trying to give my app the ability to send emails to its users. ---
**Author:** ![yousif](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/yousif/32/209009_2.png) [@yousif](https://forum.bubble.io/u/yousif)\ **Post date:** [March 23, 2024, 3:50pm UTC](https://forum.bubble.io/t/twillo-sendgrid-denying-me-an-account/313996/6 "2024-03-23T15:50:25Z")
@RobertBerger i would give mailersend a try and see if you have a better experience with them. ---
**Author:** ![RobertBerger](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/robertberger/32/229100_2.png) [@RobertBerger](https://forum.bubble.io/u/RobertBerger)\ **Post date:** [March 23, 2024, 4:04pm UTC](https://forum.bubble.io/t/twillo-sendgrid-denying-me-an-account/313996/7 "2024-03-23T16:04:44Z")
Thanks… I’ll look into them. Been looking into Postmark, Mailazy and some others now that I realize we are not stuck with sendgrid! ---
**Author:** ![yousif](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/yousif/32/209009_2.png) [@yousif](https://forum.bubble.io/u/yousif)\ **Post date:** [March 23, 2024, 4:05pm UTC](https://forum.bubble.io/t/twillo-sendgrid-denying-me-an-account/313996/8 "2024-03-23T16:05:56Z")
@RobertBerger i wish you the best of luck! ---
**Author:** ![RobertBerger](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/robertberger/32/229100_2.png) [@RobertBerger](https://forum.bubble.io/u/RobertBerger)\ **Post date:** [March 23, 2024, 4:06pm UTC](https://forum.bubble.io/t/twillo-sendgrid-denying-me-an-account/313996/9 "2024-03-23T16:06:35Z")
@yousif Thank You, You Too!! ---
**Author:** ![jacob2](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/jacob2/32/243491_2.png) [@jacob2](https://forum.bubble.io/u/jacob2)\ **Post date:** [March 24, 2024, 3:41am UTC](https://forum.bubble.io/t/twillo-sendgrid-denying-me-an-account/313996/10 "2024-03-24T03:41:00Z")
I was denied almost immediately for no given reason ---
**Author:** ![chad](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/chad/32/89415_2.png) [@chad](https://forum.bubble.io/u/chad)\ **Post date:** [March 24, 2024, 5:40am UTC](https://forum.bubble.io/t/twillo-sendgrid-denying-me-an-account/313996/11 "2024-03-24T05:40:47Z")
Same her, and a buddy of mine. I don’t even bother with them anymore. For transactional emails I just use sendgrid ---
**Author:** ![ihsanzainal84](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/ihsanzainal84/32/245932_2.png) [@ihsanzainal84](https://forum.bubble.io/u/ihsanzainal84)\ **Post date:** [March 24, 2024, 5:56am UTC](https://forum.bubble.io/t/twillo-sendgrid-denying-me-an-account/313996/12 "2024-03-24T05:56:12Z")
Postmark works best for me. ---
**Author:** ![tylerboodman](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/tylerboodman/32/242142_2.png) [@tylerboodman](https://forum.bubble.io/u/tylerboodman)\ **Post date:** [March 24, 2024, 6:13am UTC](https://forum.bubble.io/t/twillo-sendgrid-denying-me-an-account/313996/13 "2024-03-24T06:13:24Z")
Same, they never activated my account and said I wasn’t fit for their service (???) Just use Postmark instead ---
**Author:** ![palateandcraft](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/palateandcraft/32/200641_2.png) [@palateandcraft](https://forum.bubble.io/u/palateandcraft)\ **Post date:** [March 24, 2024, 7:26am UTC](https://forum.bubble.io/t/twillo-sendgrid-denying-me-an-account/313996/14 "2024-03-24T07:26:59Z")
same here. I ended using clicksend instead. Much better customer service too. Give them a go if you’d like! ---
**Author:** ![michaela62](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/michaela62/32/209867_2.png) [@michaela62](https://forum.bubble.io/u/michaela62)\ **Post date:** [March 25, 2024, 11:38am UTC](https://forum.bubble.io/t/twillo-sendgrid-denying-me-an-account/313996/15 "2024-03-25T11:38:07Z")
> [@jacob2](#): > > I was denied almost immediately for no given reason Well that happened, which country from? ---
**Author:** ![jacob2](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/jacob2/32/243491_2.png) [@jacob2](https://forum.bubble.io/u/jacob2)\ **Post date:** [March 25, 2024, 12:29pm UTC](https://forum.bubble.io/t/twillo-sendgrid-denying-me-an-account/313996/16 "2024-03-25T12:29:03Z")
The USA ---
**Author:** ![RobertBerger](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/robertberger/32/229100_2.png) [@RobertBerger](https://forum.bubble.io/u/RobertBerger)\ **Post date:** [March 25, 2024, 12:37pm UTC](https://forum.bubble.io/t/twillo-sendgrid-denying-me-an-account/313996/17 "2024-03-25T12:37:29Z")
@jacob2 yeah, very odd. What did you end up using for email instead? ---
**Author:** ![RobertBerger](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/robertberger/32/229100_2.png) [@RobertBerger](https://forum.bubble.io/u/RobertBerger)\ **Post date:** [March 25, 2024, 12:43pm UTC](https://forum.bubble.io/t/twillo-sendgrid-denying-me-an-account/313996/18 "2024-03-25T12:43:24Z")
@chad how were you able to use sendgrid without a twilio account? I was under the impression that the only way to work with them was to go through twilio. ---
**Author:** ![RobertBerger](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/robertberger/32/229100_2.png) [@RobertBerger](https://forum.bubble.io/u/RobertBerger)\ **Post date:** [March 25, 2024, 12:51pm UTC](https://forum.bubble.io/t/twillo-sendgrid-denying-me-an-account/313996/19 "2024-03-25T12:51:16Z")
@ihsanzainal84 and @tylerboodman I see the plugin for Postmark, if I set that up does it work just like sendgrid as far as setting up workflows directly in the editor, or will I need to setup custom workarounds? ---
**Author:** ![chad5](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/chad5/32/195650_2.png) [@chad5](https://forum.bubble.io/u/chad5)\ **Post date:** [March 25, 2024, 12:52pm UTC](https://forum.bubble.io/t/twillo-sendgrid-denying-me-an-account/313996/20 "2024-03-25T12:52:29Z")
I don’t use sendgrid or twilio… I try direct everything through oneSignal (posting from work account) [Next page](https://forum.bubble.io/t/twillo-sendgrid-denying-me-an-account/313996.md?page=2)