# Unable to send password reset emails using custom email providers.

**URL:** <https://forum.bubble.io/t/unable-to-send-password-reset-emails-using-custom-email-providers/389222>\
**Category:** Need help\
**Created:** [January 15, 2026, 9:43pm UTC](https://forum.bubble.io/t/unable-to-send-password-reset-emails-using-custom-email-providers/389222 "2026-01-15T21:43:51Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![J805](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/j805/32/41267_2.png) [@J805](https://forum.bubble.io/u/J805)\
**Post date:** [January 15, 2026, 9:46pm UTC](https://forum.bubble.io/t/unable-to-send-password-reset-emails-using-custom-email-providers/389222/2 "2026-01-15T21:46:07Z")

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Are you getting two emails? It seems like this was a [recent update](https://forum.bubble.io/t/feature-update-generate-full-password-reset-url-option-for-web-mobile/389045), yes.

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