I have read @emmanuel 's reply carefully - we have a printed copy of the thread here as we wait to find out if we even need to make this presentation.
I am so baffled by Bubble’s leadership in this instance. What lessons were learned and applied here vs pricing upsets in 2017 and 2019? I know of no other service in my decades of subscribing to things where a pricing change annoucement was so unpopular that the community forum needed a capacity boost. I mean… wow.
Anyway, I find very little solace so far in the team’s response. It seems Bubble doesn’t understand that pricing is a foundational element of the platform.
Our sales team is currently attempting to explain why we can’t give them pricing for just one partner scenario. The client obviously finds this disturbing. Bubble’s short-sightedness had torpedoed my trust in building with them, and I need MUCH more of a strong and clear message that I won’t wake up in a year to another pricing “update”
Bubble can say it has nothing to do with the venture capital all day long, but it isn’t like your brain is going to say, “wow, that person is a VC so let me always keep a filter on for their insane ideas so I don’t let their random thought sink my ship”
When someone gives you millions of dollars, you listen to them and do what they suggest whether it’s your favorite idea or not. Bubble may not see it, but it seems obvious to me that the only way they had such huge blinders to the developer (their customer) response is that they have been drinking toooooo much of the KoolAid.
I have loved Bubble for most of my 4 years working with them. But if they continue down even a hint of this course, I can’t see how I could ever build an app or website without needing to explain to customers that they may need to “move” in 1-3 years if Bubble gets a new idea on how to price things.
Adjustments, increments – not changes. Too many people on this huge ship to turn it abruptly or it will sink. Before it sinks, I plan to be on another ship if need be. We are alllll watching, and the response so far is nothing close to enough!