[UPDATES] "You hit Balancer"

Same here, super annoying guys. I hope we get some compensatory WUs for this.

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When attempting to open the editor, the page loads completely black, and a small error message is displayed, stating:

you hit balancer

The editor is currently unusable, and I cannot access any elements or make any changes.

This is quite literally the result of upgrading the infrastructure

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But the Live app has the same issue here

Hi everyone, moved all convos here to keep the forum tidy

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My live site is down. :man_facepalming:

Live website down as well as the editor for all my client’s sites…

Hope it goes well!

Site is down and paying users are texting me screenshots. Trying to explain sucks.

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Sometimes I think these incidents are for us to gather around here…

How is everyone?

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I called it :man_facepalming: Scheduled Maintenance on Wed, Sep 24 - #3 by J805

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We really need a page down for maintenance, not “you hit balancer” user experience is compromised and confidence too

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same here

@rico.trevisan did you set off ANOTHER recursive workflow?

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Same. Global outage apparently. Yikes. That should come out of someone’s pay! ha ha ha (Zoidberg reference)

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Anybody have any good template messages they’ve been using to explain to end-users about the semi-daily stability issues?

Oof. Down for me. Not fun.

rough week

Please replace the “you hit balancer” message with a “We are having issues with a cloud provider” message immediately @fede.bubble

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Wow great maintenance page with your “you hit balancer”…

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