Uploaded files have new/different url and cannot with no access


I am having a strange behaviour in file uploading.

I upload file attachments in my app.
I set them as private:

and then create the rule that is the user is not logged in cannot see the file (is a company intranet, so only for people with a profile)

On files I uploaded until a week ago I get this type of address if I want to open them and I can see them no problem:

Today, if I upload a new file it gets this address:

and if I try to open it it says I have no rights.

What changed?

should I raise a request of help to support?

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