Uptime Bubble - overview 2014->2024

tharlesmr · 2024-07-07T21:30:58.048Z

Hey guys!

Regarding the server status, I don’t know if it’s possible to find an overview of the uptime for all months on a single screen, so I took each image and created it one by one until I assembled this image. I hope it helps other people.

My motivation for creating this image was my recent frustration at being surprised by a client with a request to cancel the project. The main argument was the unsatisfactory uptime. In March, I had to cancel another customer’s subscription for the same reason.

So, instead of coming here crying like a child, I’m trying to bring this information in a mature way.

A tip for using this image: send it to ChatGPT and ask questions. It might be a good idea to ask for charts.

UptimeBubble2014_20241920×1728 441 KB

PDF: UptimeBubble2014_2024.pdf - Google Drive

georgecollier · 2024-07-07T21:33:56.491Z

Yeah, 2024 has been patchy, no doubt. Do keep in mind that recent months will look more rough on the status chart as observability + reporting has increased, meaning issues are being reported when they weren’t a year ago, even though they were still happening a year ago. I think Bubble’s got through the worst of it now, but time will tell. Sorry your client gave up on Bubble - that’s the kind of thing all of us here were afraid of and warned Bubble about.

msgiblin · 2024-07-07T21:58:56.552Z

And admittedly most of the yellow, orange and red from the past couple weeks had to do with the Sendgrid issues, and then some new account creation - nothing to do with actual Bubble app functionality. This past 6 weeks has been the most stable its been in months, and feels like a sign of things to come.

tharlesmr · 2024-07-07T22:53:06.171Z

Matt:

nothing to do with actual Bubble app functionality.

Just to clarify: this month would have been 10 months since we were validating. The perception was NOT based on weeks, two months or three months.

Regarding the graphics, if there are red dots and it has nothing to do with the actual functionality of the Bubble app, then I don’t see why it should be red, thus avoiding unnecessary confusion.

Even though I am unmotivated, I continue to root for the success of the platform, and I will continue supporting the remaining customers.

tharlesmr · 2024-07-07T23:28:22.298Z

You’re right, there will be more incidents because of this and consequently it won’t make sense to compare the graphs.

It is also important to consider the problems we feel that do not always appear in the “Status Bubble”. In my case, I can easily notice this when more than one customer (in different cities) has the same problem and sometimes the “Status Bubble” does not signal any problem throughout the day or classifies it as something mild when we are facing something critical. . .

Although I’m frustrated at the moment, I remember seeing a thread of theirs dedicated to everything they’re doing on uptime issues. I recognize that the Bubble team seems committed to solving the problem, providing explanations and information about the measures being taken, and that is important.

lindsay_knowcode · 2024-07-08T16:13:53.395Z

I don’t know of any Company that so openly shares their uptime issues.

Most Companies allow only a very very curated view. (to the point of being disingenuous)

It would be easy for Bubble to say - we don’t count 3rd party issues like Sendgrid, we don’t count certain systems as they aren’t “core”, we don’t count issues where only X% of customers were impacted. etc etc etc But they don’t.