I encountered a situation that I could not understand. I’m sure it’s bug, but it sounded so pointless, I wanted to ask the community
I check the matches for the following workflows, if the conditions are right, proceed to the next step. The interesting thing is here: the conditions are met and a custom event is running. All actions in the custom event are done.
I thought the element was broken and added an element for the test “Popup B” but the situation has not changed again. Also, the debugger freezes while examining this workflow.
The circle with the diagonal line in the bottom left of the Custom event is telling you that you have disabled the Workflow. Click on it and you will see the Checkbox. I think that’s what you are looking for.
That workflow has nothing to do with what I’m talking about. I think you thought the “Create Conversation” action, which came after the action “Show pop up B”, was the trigger of the disabled custom event.
What I am talking about is that only one action does not work in a custom event called “showPopUp”. (marked with a red box)
I deleted the action and recreated it, so I deleted the element and added a new popup for testing, it didn’t work again. When I took the toggle action instead of the show action, the pop-up opened.
As I mentioned in my first message, all the actions in the related event worked, only the show popup action was not working.
Everything that needs to happen except for that action is happening. Neither a white box nor a dark overlay. Everything was working, just pop-up it was not displayed.
Already, there was no problem yesterday, it turned out today. I could not repeat it on my test page, toggle option came to mind and it worked.
