Video Recorder plugin by Zerocode not working anymore

Need help Plugins
1

Hi everyone,

our Video Recorder plugin by Zeroqode stopped working over the weekend (was working Saturday, broken Sunday) without any changes on our end.

Errors in the Bubble debugger:

  • Error: Video Recorder TypeError: can't access property "video", _0x58763c is null – on Start Recording
  • Error: Video Recorder MediaRecorder not found! – on Stop Recording

What we tested and ruled out:

  • Camera initializes correctly (“Camera settings obtained” appears in console)
  • Crash happens inside Video-Recorder-Start-Recording-.js – plugin-internal code
  • Visible on page load: yes
  • Camera permissions: explicitly granted
  • Plugin rollback to older version: did not help
  • Zeroqode live demo: works fine in the same browser
  • Separate test page with minimal setup: same errors
  • Multiple browsers (Chrome, Safari): same result

My workflow:
Workflow 1: Button start is clicked (recording is no)

  • Step 1: Start Camera VideoRecorder B

Workflow 2: VideoRecorder B Camera Is Enabled

  • Step 1: Start Recording VideoRecorder B (Autosave: yes, Max length: 70, Medium Quality, Codec: video/webm;codecs=vp8,opus)
  • Step 2: Set states recording = yes (pitch_edit)

Workflow 3: Button start is clicked (recording is yes)

  • Step 1: Stop Recording VideoRecorder B
  • Step 2: Set states recording = no (pitch_edit)
  • Step 3: Set states uploading = yes (pitch_edit)

Workflow 4: VideoRecorder B File is uploaded

  • Step 1: Set states recorded_video_url = VideoRecorder B’s Video URL
  • Step 2: Make changes to Pitchprofil → pitch_video_url = VideoRecorder B’s Video URL
  • Step 3: Set states video_uploaded = yes
  • Step 4: Set states uploading = no
  • Step 5: Stop Camera VideoRecorder B
  • Step 6: Run Javascript

Camera initializes correctly (“Camera settings obtained” appears in console), crash occurs at Start Recording in Step 2 of Workflow 2.

Conclusion: Since it breaks even on a minimal test page with no other elements, and the Zeroqode demo works, this looks like a compatibility issue with a recent Bubble update.

Has anyone else experienced this? Is a fix in progress? Is there an error in my workflow?

2

Hi @cancakiro94,

We received your post and have already sent a detailed response to your inquiry via email.

To avoid duplicating efforts and to follow up on your issue effectively, we prefer keeping our communication within a single channel.

Please check your inbox and reply directly to our email thread at support@zeroqode.com so I can assist you with investigating your application setup.

Best regards,
Support Team
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