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Web browser forces to scroll down


After answering the popup on the first strip, when I scroll down on my website ( and refresh on Chrome, it does not load at the first stripe, but scrolls down to where I have left, which is empty initially in our case.

How would I prevent that from happening? Is there way to remember user’s old input in the popup?


EDIT: I wanted to add a screen shot to show what happens:

This is after I refresh the page