Hi! @copilot,
Recently I tried to purchase a course from https://withcopilot.com/ and I got an error saying purchase wasn’t successful. But when I checked my bank account it has charged me for that.
I already left few messages on your website with customer chat widget (there is no other way to contact customer support or file a report) but no reply yet and it’s been few days now.
Please make a refund of my payment and solve this issue. Please make this a high priority as this is a payment related issue
I assume the team at Copilot is out for the holidays which may be why they haven’t responded to your messages yet. I have purchase several of their courses and communicated with their team in the past and never had any issues.
I’d suggest waiting a little longer for them to respond.