# Www.domainname.com is not serving as secure while https://domainname.com is serving as secure

**URL:** <https://forum.bubble.io/t/www-domainname-com-is-not-serving-as-secure-while-https-domainname-com-is-serving-as-secure/336591>\
**Category:** Questions\
**Created:** [August 24, 2024, 10:33am UTC](https://forum.bubble.io/t/www-domainname-com-is-not-serving-as-secure-while-https-domainname-com-is-serving-as-secure/336591 "2024-08-24T10:33:17Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![royjay](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/royjay/32/73587_2.png) [@royjay](https://forum.bubble.io/u/royjay)\
**Post date:** [August 24, 2024, 10:33am UTC](https://forum.bubble.io/t/www-domainname-com-is-not-serving-as-secure-while-https-domainname-com-is-serving-as-secure/336591/1 "2024-08-24T10:33:17Z")

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Hello,  
I’m using custom domain with my Bubble app.  
My A records for both “@” and “www” point to Bubble’s IPs.  
[Https://arcatwo.com](Https://arcatwo.com) is serving as secure.  
However, [www.arcatwo.com](http://www.arcatwo.com) is not serving as secure (neither is [https://www.arcatwo.com](https://www.arcatwo.com)).  
I have no CAA records.  
Any idea what is causing this?  
Thanks!  
Roy  
 ![Screenshot 2024-08-24 at 6.31.05 AM](https://us1.discourse-cdn.com/bubble/original/3X/8/d/8d17d7a0bbe39dc6649d759ee919932dfe172813.png)  
 ![Screenshot 2024-08-24 at 6.31.00 AM](https://us1.discourse-cdn.com/bubble/original/3X/0/6/066b194f3da7274467fc7cb21138ab988525516f.png)

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**Author:** ![senecadatabase](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/senecadatabase/32/260991_2.png) [@senecadatabase](https://forum.bubble.io/u/senecadatabase)\
**Post date:** [August 24, 2024, 1:20pm UTC](https://forum.bubble.io/t/www-domainname-com-is-not-serving-as-secure-while-https-domainname-com-is-serving-as-secure/336591/2 "2024-08-24T13:20:08Z")

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Sounds like you need to add a cname record for www that points to your domain.

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**Author:** ![royjay](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/royjay/32/73587_2.png) [@royjay](https://forum.bubble.io/u/royjay)\
**Post date:** [August 24, 2024, 1:57pm UTC](https://forum.bubble.io/t/www-domainname-com-is-not-serving-as-secure-while-https-domainname-com-is-serving-as-secure/336591/3 "2024-08-24T13:57:47Z")

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Hi Senecadatabase,  
When I try to add the CName record it says that it conflicts with another record.  
I do not have another CName record for “www”.  
However, I did add the four A records for both “@” and “www” to point to Bubble’s IPs (as instructed by Bubble).  
Should I delete the four A records for “www” and only rely on the CName record?  
Thanks!  
Roy

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**Author:** ![senecadatabase](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/senecadatabase/32/260991_2.png) [@senecadatabase](https://forum.bubble.io/u/senecadatabase)\
**Post date:** [August 24, 2024, 2:05pm UTC](https://forum.bubble.io/t/www-domainname-com-is-not-serving-as-secure-while-https-domainname-com-is-serving-as-secure/336591/4 "2024-08-24T14:05:14Z")

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I would delete 2 of the A records for www. They’re causing problems.

Then add the cname record for www.

Keep the A records for @.

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<div class="post-metadata">

**Author:** ![royjay](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/royjay/32/73587_2.png) [@royjay](https://forum.bubble.io/u/royjay)\
**Post date:** [August 24, 2024, 4:53pm UTC](https://forum.bubble.io/t/www-domainname-com-is-not-serving-as-secure-while-https-domainname-com-is-serving-as-secure/336591/5 "2024-08-24T16:53:43Z")

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I’ve have completed that action but no difference ☹

I even deleted the domain and added it again like Bubble suggests…

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**Author:** ![senecadatabase](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/senecadatabase/32/260991_2.png) [@senecadatabase](https://forum.bubble.io/u/senecadatabase)\
**Post date:** [August 24, 2024, 5:25pm UTC](https://forum.bubble.io/t/www-domainname-com-is-not-serving-as-secure-while-https-domainname-com-is-serving-as-secure/336591/6 "2024-08-24T17:25:30Z")

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Some odd behavior.

It can take several hours sometimes to change.

Sorry I couldn’t help.

I would contact Bubble support I think about the issue.
