You've pointed app.bubble.io to Bubble, but we don't have an application associated with this domain yet!

[phil.13.thomas]

Hi,

So I’m setting up google domains to point to my app. I’ve followed the guide (Setting up Cloudflare with Google Domains) for this, and previously it was working fine. However now, when I press preview I am facing the following error message on screen:

Error: OwnerError

Message: Oops! You’ve pointed app.bubble.io to Bubble, but we don’t have an application associated with this domain yet!
Code: 1573844242816x992234616269919400

There was one previous post on this (Error: You've pointed xxxxxx.com to Bubble, but we don't have an application associated with this domain yet) But the instructions here no longer appear to be valid as I cannot follow the step ‘Copy the API Key and put it in Bubble Main page- settings- domain/email, crete app domain.’.

Any suggestions?

[chriscardone]

Hi @phil.13.thomas!

Could you share your app’s domain?

Most likely what is happening here is you’ve done a CNAME for the main url (example.com) and then a subdomain (www.example.com) and pointed them both to bubble.io.

However, www.example.com’s CNAME should be pointing to the original example.com or redirecting to it.

[phil.13.thomas]

domain is www.thefuturesnotwhatitusedtobe.com

I have a synthetic record of @ pointing to www.domain.com

CNAME www pointing to app.bubble.io.
Then another CNAME for mailgun, but I’m guessing this doesn’t affect this… right?

EDIT: Weird. I click the link above and it loads as it should. But if I’m editing and click preview, I get the above error message.

[chriscardone]

The best thing to do here is actually use a Cloudflare Page Rule to make www. redirect to the main domain!

Here’s how;

First navigate to page rules in Cloudflare;

Then, click “Create New Page Rule”

Then, enter the domain you need to redirect;

Then, enter the domain you’re redirecting it to;

Important Note;

The main you’re redirecting to must be your Bubble.io domain which may be found in your app settings;

(your bubble.io domain is the domain you’re redirecting TO, the other domain is any domain/sub-domain which is not your bubble.io domain)