# You've pointed app.bubble.io to Bubble, but we don't have an application associated with this domain yet!

**URL:** <https://forum.bubble.io/t/youve-pointed-app-bubble-io-to-bubble-but-we-dont-have-an-application-associated-with-this-domain-yet/71850>\
**Category:** Need help\
**Created:** [November 15, 2019, 6:58pm UTC](https://forum.bubble.io/t/youve-pointed-app-bubble-io-to-bubble-but-we-dont-have-an-application-associated-with-this-domain-yet/71850 "2019-11-15T18:58:59Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![phil.13.thomas](https://avatars.discourse-cdn.com/v4/letter/p/13edae/32.png) [@phil.13.thomas](https://forum.bubble.io/u/phil.13.thomas)\
**Post date:** [November 15, 2019, 6:58pm UTC](https://forum.bubble.io/t/youve-pointed-app-bubble-io-to-bubble-but-we-dont-have-an-application-associated-with-this-domain-yet/71850/1 "2019-11-15T18:58:59Z")

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Hi,

So I’m setting up google domains to point to my app. I’ve followed the guide ([Setting up Cloudflare with Google Domains](http://forum.bubble.io/t/setting-up-cloudflare-with-google-domains/70089)) for this, and previously it was working fine. However now, when I press preview I am facing the following error message on screen:

Error: OwnerError

Message: Oops! You’ve pointed [app.bubble.io](http://app.bubble.io) to Bubble, but we don’t have an application associated with this domain yet!  
Code: 1573844242816x992234616269919400

There was one previous post on this ([Error: You've pointed xxxxxx.com to Bubble, but we don't have an application associated with this domain yet](http://forum.bubble.io/t/error-youve-pointed-xxxxxx-com-to-bubble-but-we-dont-have-an-application-associated-with-this-domain-yet/64995)) But the instructions here no longer appear to be valid as I cannot follow the step ‘Copy the API Key and put it in Bubble Main page- settings- domain/email, crete app domain.’.

Any suggestions?

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**Author:** ![chriscardone](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/chriscardone/32/41367_2.png) [@chriscardone](https://forum.bubble.io/u/chriscardone)\
**Post date:** [November 15, 2019, 7:16pm UTC](https://forum.bubble.io/t/youve-pointed-app-bubble-io-to-bubble-but-we-dont-have-an-application-associated-with-this-domain-yet/71850/2 "2019-11-15T19:16:31Z")

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Hi @phil.13.thomas!

Could you share your app’s domain?

Most likely what is happening here is you’ve done a CNAME for the main url ([example.com](http://example.com)) and then a subdomain ([www.example.com](http://www.example.com)) and pointed them both to [bubble.io](http://bubble.io).

However, [www.example.com](http://www.example.com)’s CNAME should be pointing to the original [example.com](http://example.com) or redirecting to it.

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<div class="post-metadata">

**Author:** ![phil.13.thomas](https://avatars.discourse-cdn.com/v4/letter/p/13edae/32.png) [@phil.13.thomas](https://forum.bubble.io/u/phil.13.thomas)\
**Post date:** [November 15, 2019, 7:23pm UTC](https://forum.bubble.io/t/youve-pointed-app-bubble-io-to-bubble-but-we-dont-have-an-application-associated-with-this-domain-yet/71850/3 "2019-11-15T19:23:48Z")

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domain is [www.thefuturesnotwhatitusedtobe.com](http://www.thefuturesnotwhatitusedtobe.com)

I have a synthetic record of @ pointing to [www.domain.com](http://www.domain.com)

CNAME www pointing to [app.bubble.io](http://app.bubble.io).  
Then another CNAME for mailgun, but I’m guessing this doesn’t affect this… right?

EDIT: Weird. I click the link above and it loads as it should. But if I’m editing and click preview, I get the above error message.

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<div class="post-metadata">

**Author:** ![chriscardone](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/chriscardone/32/41367_2.png) [@chriscardone](https://forum.bubble.io/u/chriscardone)\
**Post date:** [November 15, 2019, 7:26pm UTC](https://forum.bubble.io/t/youve-pointed-app-bubble-io-to-bubble-but-we-dont-have-an-application-associated-with-this-domain-yet/71850/4 "2019-11-15T19:26:15Z")

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The best thing to do here is actually use a Cloudflare Page Rule to make www. redirect to the main domain!

Here’s how;

First navigate to page rules in Cloudflare;

 ![image](https://us1.discourse-cdn.com/bubble/original/3X/1/3/139dddf4342db8041613f6dabaedbb59815a1367.png)

Then, click “Create New Page Rule”

 ![image](https://us1.discourse-cdn.com/bubble/original/3X/4/2/42de4f498a6b78becbc606cd5858658dd6ed9b48.png)

Then, enter the domain you need to redirect;

 ![image](https://us1.discourse-cdn.com/bubble/original/3X/3/c/3cb290e2265486e10fb63547d3525401101a23c8.png)

Then, enter the domain you’re redirecting it to;

 ![image](https://us1.discourse-cdn.com/bubble/original/3X/e/9/e9b2db6e4885fa8c0c7e6c82c43313c4759eb784.png)

## **Important Note;**

The main you’re redirecting to must be your [Bubble.io](http://Bubble.io) domain which may be found in your app settings;

(your [bubble.io](http://bubble.io) domain is the domain you’re redirecting TO, the other domain is any domain/sub-domain which is not your [bubble.io](http://bubble.io) domain)

 ![image](https://us1.discourse-cdn.com/bubble/original/3X/b/3/b3115832997cc554ba90c9be94931ad7227b9f83.png)

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/bubble/original/3X/2/8/2847faa74692c2ffa5d939d3dc3724cdd060d247.png) [@system](https://forum.bubble.io/u/system)\
**Post date:** [January 24, 2020, 6:59pm UTC](https://forum.bubble.io/t/youve-pointed-app-bubble-io-to-bubble-but-we-dont-have-an-application-associated-with-this-domain-yet/71850/5 "2020-01-24T18:59:03Z")

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Closed on January 24, 2020, 6:59pm UTC

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