App being auto-translated / localized automatically?

[alix.ladent]

Hi all,

I’m gathering some early customer feedback and they sent me screenshots where all the app elements had been translated in their language automatically, causing some text overflow.

I’m not finding any setting / plugin in my template to prevent this from happening on my end, is this a bubble feature ? Or is this their browser automatically translating the pages ?

If it’s a bubble feature, how do I control it ? The app is supposed to be displayed in just one language for now.

[aschofer]

Hello Alix, thanks for reaching out! Would you be able to provide those screenshots here? The context will help us determine why/how the translation is happening.

[alix.ladent]

Thanks for your reply. I’ve now confirmed with the user that this was on their end, their chrome was set up to translate automatically.

Best !