Hello, @Tyler1
We are sorry for this inconvenience on your side
First of all, can you please let us know if you started using the New responsive Engine before appeared issues? This is can be a root cause of this behavior.
Let us know if earlier, your files were successfully uploaded to the S3 bucket?
This is the possible reason for this plugin behavior, however, in order to check all these things, please add our Support Team to the list of the collaborators to your application once again
Also, please let us know which Uploaders we need to check within your application.
I worked my way backwards undoing each change I made and I did finally find the issue. It’s actually @Pathfix’s OAuth Connector plugin.
When I uninstall their plugin my uploader works correctly and the button looks right:
When I install their plugin, uploads won’t go to AWS and it breaks my button:
It’s strange to me that it doesn’t seem to break every button all at once, and sometimes it happens to work fine. (1/~100 page refreshes)
With an issue like this, I don’t know if there is an easy fix or if @ZeroqodeSupport , @Pathfix , or Bubble might be able to individually work this out or if it has to be a joint effort.
Sorry I’ve brought up so many issues. I’m a big pain.
Hello, @Tyler1
Happy that your investigation was successful.
Unfortunately, the plugin editor is not yet compatible with the New Responsive Engine. Bubble has confirmed that a new plugin editor engine is under development and has top priority. We will migrate all of our plugins to the New Responsive Engine as soon as we have a chance to have them work properly on it. Here is the announcement from Bubble: Plugin Editor & New Responsive Engine [beta]
Thus, some difficulties could be faced during your work on the application. We always strive to help our users, however, the performance of plugins is depending on the Editor possibilities too.
Moreover, sometimes plugins interfere with each other’s proper work, as in this case.
We need to check if the mentioned plugin contains any library that could affect File Uploader Performance
It can take some time, but we will revert immediately after consultation with our developer Team.
Your plugin is amazing and skiped me many hadaces in handling the horrible AWS S3 developing scene.
But I want to ask is how do i set up the storage file types depding on what content the user upload?
Lets say that when a user upload normal files like PDFs and Pics i want to put the normal uploaded files into a User_files folder with Inteligent tiering and User Identity pictures into a User_ID_Pics with Glacier Instant Retrieval, how can I set the file uploaded to S3 as different storage type files?
Place on your page not one, but a few Plugin Elements ( for every format which you are willing to use) and make them visible depending on the value of the Custom state:
Ahh it worked for creating different folders, but Im unable to change the upload storage class and I need to manually change it on the folder actions, could I upload the file as different storage class like as a intelligent tiering storage class instead of standard?
@ZeroqodeSupport we’re having issues displaying HEIC files that are uploaded using this plugin. They do not show up in the upload preview and Bubble is also unable to render them via an image element on a page.
Do you have a solution or workaround we should try to resolve this issue? Considering the number of people who use iPhones, we’re concerned we can’t get all our users to change their camera settings from HEIC, in order to use our app.
Hi
I have problem uploading file using the Uploader Element always return Server responded with 0 code, while the Upload NO GUI element works like charm without any issue. S3 element has been tested and working as well. Only the uploader with GUI doesnt work.
Attach is my sample setup with NO GUI element on top and its result.
Please help. Thanks.
Please note that we have tested the plugin from the different versions of the iPhone ( above iPhone 11) and there is no issue with performing the HEIC or HEIF files. Please find our screenshots below:
Can you please share with us the screenshot with your current settings for the File Uploader element? It will help us to investigate the issue from our side.
Indeed, there are some issues with using the HEIC\HEIX files when you perform uploading this file from the Desktop.
However, this issue is reproduced only with computers\laptops, since from mobile devices all are uploaded correctly.
Please allow us to check this plugin behavior and revert with an update at the nearest time.
Unfortunately, there is no possibility to create subfolders during the file uploading.
Please note that you can use the dynamic folder name, so each of your users will be able to upload the files to their own bucket and you, as a bucket owner, will be able to sort these folders by the user.
We will discuss the possibility to add this feature for the future plugin update. We need to see how feasible it will be
However, I have a problem when using it in a repeating group.
I have different records with a state that is displayed while waiting for the upload of a file
So we have a repeating group of records filtered according to the state of progress.
Once the upload is finished for a record, a workflow updates the record with the data (url, size, etc…) and changes the status to the next state.
So this record is filtered.
The problem is that the uploader seems to be “fixed” to the initial item number of the repeating group, and not to the data record.
So we find ourselves with inconsistencies, depending on the progress of the records
Example :
I have 4 records
A, B, C, D
I launch an upload on A - item 1
I launch an upload on C - item 3
The upload A ends, so it is now filtered
The display is then
B
C (whose recording is not finished)
D
The problem is that the file uploader remains stuck on item 3 and therefore will apply on D !
I specify that at the end of the workflow I do a reset of the file uploader
Unfortunately, but even with such detailed description of your scenario, the root cause could not be defined.
Thus, we kindly ask you to provide the screencast with reproducing described steps and screenshots of your current settings for it ( File uploader and used states).
Please let us know about the settings for the RG, namely about the initial item number.
Looking to hearing from you soon.
Best regards,
Zeroqode Support Team
By this message, we would like to notify you that our developer team has the preview for HEIC\HEIF files. Now, you will be able to see the Thumbnail of the file, uploaded from the laptop or mobile in these formats.
Please upgrade the plugin to the latest version (1.89.0) and give it a try
Hope it will be helpful for you.
Best regards,
Zeroqode Support Team
