BDK Native rebuild pending for 5 days – no response from support

Need help
1

Hi @gaurav,

I’m posting here because this issue is still persisting on my BDK account: contact@jumperofficial.app.

I requested a rebuild 5 days ago, but I still haven’t received it. I’ve also been trying to contact you through the BDK Native chat, but I haven’t received any reply for the past 3 days.

I’m wondering if there may be an issue with the chat and if my messages are no longer reaching you.

I understand that delays can happen, but having no update for several days is becoming a real issue, as I need the app to be active and operational.

Could you please check the rebuild request linked to contact@jumperofficial.app and confirm that you are receiving my messages?

Thank you.

2

Edit: This is closed since it was also responded to, over the chat