How to remove "bubble io" name from the email notification

beauty911 · December 15, 2020, 1:54pm

Hello!
I need help to remove the name of “bubble io” from every email (everywhere) that clients and employees received when they do any action in the platform. Theres another way without use Sengrid?

I paid for a professional plan, I am not in a free plan. Why is so difficult do that?

jdiaz · December 15, 2020, 2:03pm

If you are on your own domain as well, go to the Settings tab, then click Domain / email subtab. There should be two inputs, one for the sender name and the other for the email address.

trevorpollo · December 16, 2020, 8:42pm

Do we need to have sendgrid set up for this?
I want to remove the portion in <>

johnny · December 17, 2020, 4:20pm

Check this documentation out: https://manual.bubble.io/application-settings/custom-domain-ssl#setting-up-email-settings

johnny · December 17, 2020, 4:21pm

I personally hate Sendgrid with a passion now and am using Postmark- Postmark is awesome

trevorpollo · December 24, 2020, 5:58pm

Agreed. Also recommend postmark. Very easy and affordable

beauty911 · January 5, 2021, 12:43pm

Thanks!

johnny · January 5, 2021, 4:25pm

No problem! Let me know if you need help with setup using Postmark

janiskropp · January 5, 2021, 4:50pm

Maybe another suitable solution is to set another reply to adress. Think this is possible without any external services.

Cheers

system · February 23, 2021, 1:55pm

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