I can't find my template

Dear Every one. Today I have purchased new Template(Loyalty $199).
But I can’t find my template when I create new app.
There is no template.
So I tried with free template, but it’s working well.
What’s wrong?
Please help me.

Hi @bluumlabdistribution,

If you can’t find the purchased template in that drop-down, we recommend contacting the Bubble Support team. As all of our template/plugin sales go through the Bubble platform, we do not have access to the details of your purchase, unfortunately.

Could you please reach out to them and let us know if they were able to assist you? Contact | Bubble. Thank you for your understanding and cooperation in this matter.

Best regards,
Zeroqode Support Team

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