I feel like the reply you’ve got from Bubble support is not aligned with their C-level executives values?
Our goal is to win because you win, not because of accidents. We understand that in the process of exploring and developing on Bubble, accidents happen. If you make a mistake, please reach out to our team at support@bubble.io. We’ll deal with these instances on a case-by-case basis.
[source]
Until there is no option to hard limit at least your apps WU usage (not even speaking about setting limits for separate workflows, for example) AND get real-time notifications (email and sms) about your WU usage exceeding the threshold - devs/business should not be punished for mistakes at all.