This is our September community update! Read last month’s update here.
A lot of exciting things happened in August, including the launch of reusable element properties, the public beta for a revamped expression composer, and the introduction of our sixth cohort of Immerse founders in residence. More about those things (and more) below.
Ticket sales for BubbleCon 2023, our first-ever user conference being held October 24–25, are also well underway. There are still a small number of tickets left to join us in person in NYC, but you can also register to join virtually, which is free. The virtual experience is going to be just as great, with networking opportunities, the ability to interact with live speakers, and more. That said, if you can’t make it, still register for a virtual ticket, because we’ll send you a recording later. Get a ticket here.
The team was especially excited to launch reusable element properties this month, which make it possible for a single reusable element to be repurposed in various ways. You can now choose to assign reusable elements dynamic data, including page-level data, so that they’re contextually aware. We’ve already heard from many users that this change has allowed them to drastically decrease the number of reusable elements they’re maintaining at any given time.
Another exciting launch this month was the public beta of our revamped expression composer. The changes let you do things like edit in the middle of an expression, manage order of operations more intuitively, and access dynamic data with your keyboard. We’ve gotten a lot of valuable feedback from this community already, which the team is taking into consideration as we work toward the feature’s full launch.
The team also released a feature that puts clickable labels on elements in the editor when they need data or workflows to function properly. The hope here is that these changes will make it easier to manage your elements and navigate between design and data or workflows. This change also appends a visual indicator to elements that have notes attached, with different colors to signal whether you’ve read the note or not.
Bubble’s user base is maturing and scaling every day, which is one of the reasons we’re working to improve the experience of managing bulk data. An exciting update here: The team more than doubled the speed of “Make changes to a list of things,” the action that modifies multiple entries in your app’s database. This is just the first of many improvements to bulk data manipulation to come — we’re doing a thorough audit of all our code in this area, optimizing everything we can, and identifying opportunities for larger rewrites and feature work.
To help you avoid unpleasant billing surprises, we also added new alerts to let you know if we’ve detected an anomalous spike in your app’s workload usage. Any time we notice that your app’s WU consumption is 5x the previous week’s average (or more), you’ll get an in-editor alert and an email.
Finally, we’ve rolled out data type categories in the expression composer’s dropdown as the default experience in the editor. Thanks to everyone who offered feedback here!
This month in numbers:
- Tier 1 (FAQs, account and billing issues) handled tickets: 5,953
- Tier 2 (app development questions and bug reports) handled tickets: 2,850
- Average tier 1 reply time: 40 minutes
- Average tier 2 reply time: 1 hour and 19 minutes
- Tickets closed by the engineering team: 135
- Average days to closure by engineering for high priority tickets: 5.3
- Average days to closure by engineering for all tickets: 6.2
- Incidents and regressions: 20
- Of those, the number that are high-severity (greater than 20 bug reports): 2
- Making it faster and more reliable to manipulate bulk data: Next up on the team’s list is improving the performance of “Delete a list of things.”
- Making reusable elements much easier to customize: The team is working on a feature that will make it much easier to copy and paste reusable elements across apps.
- Improving the UX of the editor: Engineering work has started on making it possible to set custom breakpoints so you can control your design’s responsiveness to different screen sizes without relying on so many conditionals.
- Creating a delightful onboarding experience: The team is planning an experiment that will offer starter templates to users in the onboarding experience to give them a friendly jumpstart. We’re also working on introducing fun accomplishment badges to celebrate new Bubblers’ early programming wins.
- Improving the agency RFP system: The team is working on building out an AI-powered RFP spam detector to cut down on noise so that agencies and prospective clients can find one another more easily.
- SSO and SOC 2: Stay tuned very soon!
It’s coming: We’re working on incorporating AI into the build process. The goal is for users to be able to use it to generate designs for any type of page and quickly connect to data and logic for a faster start. More to come!
Platform stability and bug reports
This was not our best month from a platform and editor stability standpoint. If you missed our new Director of Platform Engineering Payam Azadi’s post-mortem on last week’s real-time notifications outage, you can read it here.
We’ve also heard your feedback on some recent bugginess, crashes, and overall slowness in the Bubble editor, both in forum posts like this one and on Twitter. We also heard you when you told us that it can be annoying to fill out bug reports, especially for hard-to-reproduce issues.
In response, we’ve already made a lot of changes, including fixes for many of those crashes and causes for slowness and many recently reported bugs. (Please keep submitting them when possible — it’s not a perfect process, but it really does help the team prioritize and investigate.)
In Q4, we plan to spend even more time on systematic improvements. We are planning to spend a substantial fraction of our Q4 roadmap on improving observability (which helps us catch performance regressions and new bugs), testing, and stability / robustness improvements, focusing both on the overall platform and on the Bubble editor.
Congratulations to Immerse Cohort 6!
This month, we introduced the sixth cohort of our Immerse Founders in Residence. Immerse is a fully funded, 6- to 8-week pre-accelerator program for underrepresented founders that gives participants skills, tools, and mentorship to build a fully functional app by the end of the program.
This was our first-ever cohort made entirely of women and femme-identified founders, which is significant because this group is severely underfunded in the tech world. The Immerse program is central to our mission of making it possible for anyone to bring their ideas to life. Congrats to these founders!
Be sure to join us at BubbleCon, as the agenda will include the first-ever live Demo Day, which is the Immerse program’s pitch competition and grand finale.
Over the course of August, we welcomed nine new team members.
- As mentioned above, Payam joins us as our new director of platform engineering (we’re excited to see how he and his team uplevel our infrastructure and platform work going forward!)
- Kabeer, Mitch, Peter, Ben, and Disha join us as software engineers
- Sara joins the content team as associate content marketing manager
- Elisabeth joins us as a technical product support specialist
- Michael joins us as a senior product designer
- As mentioned above, we hope to see you at BubbleCon 2023!
- We’ve had more than 30 folks become official Bubble-Certified Developers so far. If you’d like early access to the exam, sign up here.
- Check out our latest posts on the blog, including How to Build a ChatGPT Clone Without Code, and a Q&A with Monica from our People team.
Thank you all for your support, and wishing you a great back to school season,