I have a problem with Stripe. It’s giving me the error:
Stripe error: No such customer: ‘cus_xxxxxx’.
I didn’t change anything in my call, I’ve been using the official Bubble plugin for about 3 years. This only happens to some customers and it didn’t happen before.
The only thing that changed was that we changed the API key, before it was from a Brazilian Stripe account and now we’re using a Canadian account. Could this cause any problems? Does the plugin store customer information?
If you’re using a completely different Stripe account now, then that would be the issue. Customer IDs are tied to one account. You may need to migrate your customer data over to the new account, where they’ll get new IDs. Same for any subscription products, plans, etc. And, you’ll want to make sure all the new info is updated in your Bubble database.
It’s a bit of a project, but sounds like that’s your issue.
Is this in dev? This happens all the time with their test env.
If not; the above seems likely too.