The Hero Icon Plugin was interfering with the RG’s condition.
Here’s the thing… you did cause this bug by installing a third-party plugin and not detecting or diagnosing a problem in how it worked. Bubble is a programming language. Programming languages are complex and can behave unexpectedly. The burden is on the developer to build an app that works, and to verify that third-party tools don’t cause problems.
If Bubble had somehow fundamentally broken the way Bubble operates, that would be an entirely different issue: you have a right to expect the system to behave consistently.
since a lot of successful apps on bubble do use plugins (public or private) it’s surprising not to have a proper postmortem about this bug that could affect any other plugin.
Since I have experienced a development on this side, I wanted to share it with you. I received a surprise email from the Bubble support team. They refunded the excess WU consumption during the bug report process and issued a refund for my invoice regarding this. Although they stated that this was an exceptional case, it is good news.
First of all, this is definitely the behavior I expected. It keeps the reliability of this platform and the team stable, and even increases it. I hope they take a look at the ideas and comments above and implement potential improvements for a better experience.
I’m glad they did the right thing and not what some other users on this thread were advocating for or attempting to rationalize. Thanks for the update.
I used to use Air Date picker as it seems to have more functionality. But I have stopped using it now and use the native picker (even though it sucks in terms of UI and functionality).
This is because Air Date Picker plugin had caused problem to me. I had faced some strange behaviour where there was a date picker and a text area along with a submit button on a page. Submit button was just for the text area input to submit. When users used to submit the button, somehow the air picker used to get reset. I took it to Bubble support and they refused to handle it saying they can’t handle plugins. I switched to native date picker and at least it works reliably.
So I do have more trust in plugins built by Bubble actually.
in the meantime we’re contacting the bubble team to see if we can do something about this and hopefully clear up the exact issue, and if other plugins cause the same issue
glad to hear that at least the overage situation was resolved @eren
