I’m having trouble making a workflow follow a specific order, even when using custom events.
I know the basic workflow sequence rules and I’m trying to make use of this rule:
Custom events run in sequence, not parallel. If Workflow 1 triggers a custom event that starts Workflow 2, Workflow 2 will complete before the remaining actions in Workflow 1 run.
But when trying to perform the following actions, this is not the behavior I’m getting:
Step1: Create an account for someone else and return the user if the account already exists:
Step2: If the field “empresa” from this user is not empty (would be the same as saying this user already existed) then run this CUSTOM WORKFLOW.
Step3: If the field “empresa” from this user is empty (would be the same as saying this user didn’t exist before) then run this another CUSTOM WORKFLOW.
As I was expecting custom workflows to run in sequence, the step two should happen before the step 3. But that is not what is happening.
My Custom workflow from step 3 is responsible for populating the field “empresa” from this user and when the sequence is not repected, the step 2 and 3 runs in this workflow.
What I’m missing here?