3D Secure Cards (India) can now subscribe to Bubble plans

Hello Bubblers,

We are pleased to announce that we can now accept 3D Secure payments (such as those in India) for subscribing to Bubble plans. When subscribing using a 3D Secure payment you might get a pop-up describing an additional step to be taken, just click Continue and it should allow you to pay using this card. Let me know if there are any issues!

11 Likes

Brazilians are almost 25% of Bubble’s customers. You could at least offer conversion to BRL.

2 Likes

just curious what makes you know they are 25% of Bubble customers?

2 Likes

bubble Usage Statistics (builtwith.com)

2 Likes

thanks for replying.
1600/17000 = 9% not 25% but yes, it is a big group of people.

1 Like

I had seen somewhere that the total number of users was 25%. But I couldn’t find it again

1 Like

In my mind Bubble is very focused on the United States market. Even if it’s their biggest market, there are other countries that could increase their profit. Especially if they focused on payments using local currency. Stripe already operates in Brazil charging in BRL and several foreign companies make a lot of money selling in BRL.

2 Likes

Not speaking officially for Bubble, but from what I can tell we very much want customers to be successful all around the globe not just the US.

Just so I can understand a little bit better your concern, where would it be most beneficial to see the conversion to BRL? If we showed it on the App Plan page so you could tell the cost more easily? Would it be the same end cost, just a simpler user experience for currency conversion number OR is it actually going to end up saving you money on the purchase?

1 Like

Showing the prices in BRL it would be a first step foward.
Accepting Local brazilian credit cards and other local payments methods would be great.

1 Like

Thanks for this clarity, I’m going to pass along this feedback to our product team!

1 Like

ah thanks for finding, to be fair this is not paying customers though just site visits.

shows there is much potential to increase brazil conversion rate to paying though, possibly related to language barrier.

3 Likes

The most Barrier not only for bubble, but for most international services here is the conversion rate between BRL and US Dollar

2 Likes

Hello, I keep getting this error when trying the Pay All Invoices Now option: “You cannot provide both a mandate id and mandate information to 'pavment method options.” Earlier I would get a payment link via email when using this option. I have to resort to this because Bubble/Stripe cannot for some reason charge any of my credit cards issued in India automatically. I hope my paid plan is not disrupted in the meantime.

I just tried with 3 different indian credit cards. It still declines. I have written to support and awaiting response.

Trying to make bubble payments is quite frustrating for users in India governed by RBI guidelines for 3DS payments. Last 6 months we have been grappling with getting a mobile OTP for any additional payments. Subscription payments go through (not automatically) but manually (since it is below Rs. 15,000) However, when I try pay for overages (and for me this is a significant amount), error shown is your card was declined. there is not resolution from support who simply ask us to check with our bank as the message at their end is that our bank declined payment. Below SS of message from my bank. Hoping someone will address this issue we face monthly.