Bubble domain AND custom domain not working! help!

Need help Database
1

I’m about to pull my hair out. Since creating my Bubble.io account, I have not been able to see a preview at all. Frustration level is through the roof, halp!

When I first started playing around with the app features, after selecting preview, i got this message: image

so i thought, okay i’ll pay for a membership, signed up & paid my first month… same message. bleh.
Then I’m like FINE i’ll buy a domain & use that… i get a google domain, do the DNS settings stuff per bubble rec’s (yes they’re correct, i had my IT guy double check to be sure i’m not a complete idiot lol)
I started getting this message:
image

waited 48 hours, same message. Bubble says it found the domain but it doesn’t point to bubble… YES IT DOESSSSSS. wah!
image

so THEN, because i don’t do well in frustrating situations (obviously), I bought another domain w/ GoDaddy and tried that, same exact message with the bubble error code showing.

sent a message to bubble & haven’t heard back, hoping one of you can point me in the right direction. what am i missing here?

2

You could just remove the domain from bubble and try reconnecting. Can you share screen shots of the DNS settings from your domain provider?

3

when i remove the domain from bubble, i get the “uh oh, it’s gone!” message when trying to preview. :frowning:

4

Try opening the editor in Incognito in your browser and try it there

5

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no change in incognito window…

ps- I SUPER appreciate your help right now!

6

What happens if you create a copy of the app and try to preview it?

7

No problem :slight_smile:

I’ll second what @andrewgassen said, try that as well.

Looking at your DNS settings, the only thing I would try to change is your TTL from 1HR to 600sec (if possible). But I don’t think that would solve bubbles side of thinking your not connected to a subscription.

8

so i made a copy of the app & tried to preview… got the same UH OH message as before.
image

Last night, I created a whole new bubble account, on a different computer & different browser (firefox this time, chrome is my usual choice) and got the SAME MESSAGE.

arg!

9

Hm. You may have to wait on the Bubble team, could be a bug. They usually are pretty good at reaching out quickly.

Sorry I couldn’t help.

10

I GREATLY appreciate your efforts, corresponding with support team now. fingers crossed! will update when we find a solution (hopefully) for future users w/ same issues.

11

This is bananas! Please let us know when it’s resolved. I’m intrigued at what the issue may be!

12

You are hitting bubble.io, please use bubble.is and that’ll work fine

13

Hi there, sorry to open this thread, but this exact thing is happening to me. And I am not using bubble.io anyone have a fix for this? Google domains and bubble are perfect but its showing that bubble cannot find any DNS records.

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14

Me too :frowning: this was super easy before cloudfalre changes, what can I do

Everything is pointing correctly but I get a “Sorry no host” message @emmanuel

15

So in the interim, I just used a domain I setup for another Bubble app pre-cloudflare and I got an error at first. I then unticked the box that said accelerate with cloudfalre and Instantly the settings were accepted and it works.

But I need to use a new domain, help ? :man_shrugging:

Everything is pointing correctly but I get the same error as @aloecf

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17

Does anyone have similar issued or suggestions?

18

Still dealing with this issue, I’d like to bump it to any new helpers.

19

I might have something similar. I added a domain,… then removed it.
Now it keeps pointing to the previously added domain.

This is very frustrating,… because now I can’t test anything.
Who has a suggestion?

20

That actually worked :smiley: but seems like an extreme way of fixing it.